Unable to login to the mailing list administrator interface.

[psrsathish]

I've a cpanel WHM 11.38.0 (build 13), The issue is we're unable to login to particular mailing list admin interface. The error "Authorization failed" is occurring whenever if I tried to login to the mailing list administrator interface. But I am able to login to the other mailing list admin interface within the same domain successfully. So the issue is persisting or a single mailing list alone. I've check by executing "check_perms" under "/usr/local/cpanel/3rdparty/mailman/bin" to find any permission error but the result is good No problems found. But still the issue persists.

I've tried resetting the mailing list admin password too but no luck.

 

[cPanelMichael]

Hello

I recommend updating your version of cPanel to the latest available on your build tier via:

/scripts/upcp --force

If the issue persists, please open a support ticket so we can take a closer look:

Submit A Ticket

You can post the ticket number here so we can update this thread with the outcome.

Thank you.