Unable to login to the mailing list administrator interface.

psrsathish

Active Member
Jul 19, 2006
31
0
156
India.
I've a cpanel WHM 11.38.0 (build 13), The issue is we're unable to login to particular mailing list admin interface. The error "Authorization failed" is occurring whenever if I tried to login to the mailing list administrator interface. But I am able to login to the other mailing list admin interface within the same domain successfully. So the issue is persisting or a single mailing list alone. I've check by executing "check_perms" under "/usr/local/cpanel/3rdparty/mailman/bin" to find any permission error but the result is good No problems found. But still the issue persists.

I've tried resetting the mailing list admin password too but no luck.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Hello :)

I recommend updating your version of cPanel to the latest available on your build tier via:

Code:
/scripts/upcp --force
If the issue persists, please open a support ticket so we can take a closer look:

Submit A Ticket

You can post the ticket number here so we can update this thread with the outcome.

Thank you.