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Unable to login to the mailing list administrator interface.

Discussion in 'E-mail Discussions' started by psrsathish, Nov 12, 2013.

  1. psrsathish

    psrsathish Active Member

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    I've a cpanel WHM 11.38.0 (build 13), The issue is we're unable to login to particular mailing list admin interface. The error "Authorization failed" is occurring whenever if I tried to login to the mailing list administrator interface. But I am able to login to the other mailing list admin interface within the same domain successfully. So the issue is persisting or a single mailing list alone. I've check by executing "check_perms" under "/usr/local/cpanel/3rdparty/mailman/bin" to find any permission error but the result is good No problems found. But still the issue persists.

    I've tried resetting the mailing list admin password too but no luck.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    I recommend updating your version of cPanel to the latest available on your build tier via:

    Code:
    /scripts/upcp --force
    If the issue persists, please open a support ticket so we can take a closer look:

    Submit A Ticket

    You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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