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Unable to receivce mail

Discussion in 'E-mail Discussions' started by Chriz1977, Dec 4, 2008.

  1. Chriz1977

    Chriz1977 Well-Known Member

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    Hi
    Some sites on my server are not receiving email. Below is a copy of the bounce back message when trying to send from a hotmail account to our server :

    Reporting-MTA: dns;blu0-omc1-s30.blu0.hotmail.com
    Received-From-MTA: dns;BLU127-W8
    Arrival-Date: Wed, 3 Dec 2008 13:12:18 -0800

    Final-Recipient: rfc822;xxxxx@xxxxx.com
    Action: failed
    Status: 5.5.0
    Diagnostic-Code: smtp;550-Verification failed for <xxxxx@hotmail.com>
    550-unrouteable mail domain "hotmail.com"
    550 Sender verify failed

    Anyone got any ideas what could be causing this problem?

    Cheers
    Chriz
     
  2. Anne

    Anne Member

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    Hello,

    Have you added spf records to your domain?

    Hotmail emails are rejected if you don't have spf record .

    ======================
    24x7technicalsolutions@gmail.com
    Anne
     
  3. Chriz1977

    Chriz1977 Well-Known Member

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    Hi

    The problem occurs from all email accounts not just hotmail. we cant even send mail from one account to another on the same server.

    Chriz
     
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