Unable to receive email from Google

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,237
463
Hello,

What output do you see when searching for the email in /var/log/exim_mainlog? EX:

Code:
exigrep [email protected] /var/log/exim_mainlog
Does the Google user receive a specific bounce message?

Thank you.
 

guestofhonor

Registered
Mar 17, 2015
3
0
1
Dubai
cPanel Access Level
Root Administrator
Hello,

no it doesn't, i can receive emails from any mail server except google !

and this is what i get when i type the command you sent me

[Removed Actual Email Addresses]

Regards
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,237
463
Could you run the command I recommended in my previous post and let us know the output?

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,237
463
Thanks, I do see you edited your post to add that information. Those are all messages you sent to that Google address, so I went ahead and removed the content because you posted actual email addresses. I suggest consulting with Google because the Google users do not receive a bounce, and the email never makes it to your cPanel server based on the output in /var/log/exim_mainlog.

Thank you.