Unable to receive emails but able to receive via webmail

Dedzadinho

Registered
Mar 28, 2014
1
0
1
cPanel Access Level
Website Owner
Hie guys,

I recently registered a domain and had my website hosting taken care of by the same company. I got cpanel access to control all my website issues including domain emails. All went well until I was unhappy with the website hosting. I moved the website hosting elsewhere and had my www A records pointed to new host. I continued to receive emails for a short while after which I can now only send emails outside but all emails directed to my email address give a 'DELAY NOTIFICATION' before eventually failing totally. Any ideas what I could have missed? My business solely depends on emails but I cannot see whether the people I send to would have replied or not
Please Help!!!! Desperate
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Hello :)

I suggest updating the name servers on the domain name to ones provided by your new hosting provider. This should help you to avoid manually modifying the existing DNS records at the registrar.

Thank you.