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Unable to receive emails but able to receive via webmail

Discussion in 'E-mail Discussion' started by Dedzadinho, Mar 28, 2014.

  1. Dedzadinho

    Dedzadinho Registered

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    Hie guys,

    I recently registered a domain and had my website hosting taken care of by the same company. I got cpanel access to control all my website issues including domain emails. All went well until I was unhappy with the website hosting. I moved the website hosting elsewhere and had my www A records pointed to new host. I continued to receive emails for a short while after which I can now only send emails outside but all emails directed to my email address give a 'DELAY NOTIFICATION' before eventually failing totally. Any ideas what I could have missed? My business solely depends on emails but I cannot see whether the people I send to would have replied or not
    Please Help!!!! Desperate
     
    #1 Dedzadinho, Mar 28, 2014
  2. 24x7server

    24x7server Well-Known Member

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    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 24x7server, Mar 28, 2014
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    I suggest updating the name servers on the domain name to ones provided by your new hosting provider. This should help you to avoid manually modifying the existing DNS records at the registrar.

    Thank you.
     
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    #3 cPanelMichael, Apr 1, 2014
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