Unable to receive mail directly from my website

Sammhirexjr

Registered
Mar 7, 2021
1
0
1
Arizonal
cPanel Access Level
Website Owner
I have a website, but I do receive mail from visitors on my website but unfortunately I don’t receive mail from visitors anylonger from my website,, once they send mail I don’t receive them
I really don’t understand
 
Last edited by a moderator:

kodeslogic

Well-Known Member
Apr 26, 2020
331
126
118
IN
cPanel Access Level
Root Administrator
Is this about receiving mail from some webforms on your website?
Have you checked sending/receiving emails from the webmail interface?
 
  • Like
Reactions: cPRex

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
7,491
1,008
313
cPanel Access Level
Root Administrator
I would also recommend checking that mail from the Webmail tools work properly on the system. If not, there is likely a deeper issue with the machine, such as port 25 being blocked, or some other issue that is keeping mail from working.