Unable to recover cPanel store account

GBLIX

Registered
Feb 4, 2013
2
1
3
cPanel Access Level
Root Administrator
O had all my licenses migrated from buycpanel and today we got two licences suspended (withou any notice).

Im trying to login to the cPanel store account and im unable to recover the password because the email did not arrive, the problem is not my email because i used the same one to register here.

Is there any issue with the email delivery of the store? Im unable to contact support because of that!