Unable to renew SSL cert...getting error

[abubin]

I tried to renew one of the SSL cert for an account. However, I am getting this error:

The certificate could not be installed on the domain “domain.com.sg”.
error Syntax error on line 4 of [Test Configuration File]:

Invalid command 'BandWidthPulse', perhaps misspelled or defined by a module not included in the server configuration
: Syntax error on line 4 of [Test Configuration File]:

Invalid command 'BandWidthPulse', perhaps misspelled or defined by a module not included in the server configuration

I did some googling and some mention about mod_security being the culprit. However, how do I disable mod_security momentarily to install the SSL cert and then re-enable back? Hope not by easyapache.

If there any other solution?

BTW, I am using pyxsoft WAF malware detection software. This could also be the culprit but again, I am unable to disable this without making major change to my cpanel.

Thanks.

 

[abubin]

found the problem. This "BandWidthPulse" was the culprit. I inserted this into mod_bandwidth script in cpanel. /script/setbwlimit file. I removed the line and then re-run the setbwlimit which removes the line from configuration for the domain and now I can renew the SSL cert.

 

[cPanelMichael]

I am happy to see you were able to resolve the issue. Thank you for updating us with the outcome.

Thank you.