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Unable to renew SSL cert...getting error

Discussion in 'Security' started by abubin, Jun 10, 2014.

  1. abubin

    abubin Well-Known Member

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    I tried to renew one of the SSL cert for an account. However, I am getting this error:

    Code:
    The certificate could not be installed on the domain “domain.com.sg”.
    error Syntax error on line 4 of [Test Configuration File]:
    
    Invalid command 'BandWidthPulse', perhaps misspelled or defined by a module not included in the server configuration
    : Syntax error on line 4 of [Test Configuration File]:
    
    Invalid command 'BandWidthPulse', perhaps misspelled or defined by a module not included in the server configuration
    I did some googling and some mention about mod_security being the culprit. However, how do I disable mod_security momentarily to install the SSL cert and then re-enable back? Hope not by easyapache.

    If there any other solution?

    BTW, I am using pyxsoft WAF malware detection software. This could also be the culprit but again, I am unable to disable this without making major change to my cpanel.

    Thanks.
     
    #1 abubin, Jun 10, 2014
    Last edited: Jun 10, 2014
  2. abubin

    abubin Well-Known Member

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    found the problem. This "BandWidthPulse" was the culprit. I inserted this into mod_bandwidth script in cpanel. /script/setbwlimit file. I removed the line and then re-run the setbwlimit which removes the line from configuration for the domain and now I can renew the SSL cert.
     
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    I am happy to see you were able to resolve the issue. Thank you for updating us with the outcome.

    Thank you.
     
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