Unable to Restore A Cpanel Backup WHM

Operating System & Version
Centos
cPanel & WHM Version
latest

howardfmcw

Active Member
Dec 26, 2019
30
4
8
UK
cPanel Access Level
Root Administrator
Hi, am trying to restore a cpanel backup, The status shows COMPLETED but when i try to access web it shows 500 http error, and when i checked error logs its showing these errors which i have provided in screenshots.
i am running cloudlinux and latest whm version,
last week cloudlinux trial expired and i didn't renewed it, so help me in that.

Thanks
 

Attachments

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,252
313
Houston
To start, you can't run on CloudLinux successfully without a license, you need to either renew the license or switch back to CentOS. Secondly, what are you using to restore the backups? What is in the logs? Where are you seeing the error message you added in the screenshot?
 

howardfmcw

Active Member
Dec 26, 2019
30
4
8
UK
cPanel Access Level
Root Administrator
To start, you can't run on CloudLinux successfully without a license, you need to either renew the license or switch back to CentOS. Secondly, what are you using to restore the backups? What is in the logs? Where are you seeing the error message you added in the screenshot?

Hi. I am restoring from WHM backup restoration option and seeing these logs there. Under back restoration in WHM when it's completed the restoration process I check the logs from same page.