Unable to Restore Account from Backup

[Captin3rd]

We have been unable to restore our accounts from backup. We receive the following error.

Could not restore account “xxxx”: The “PostgreSQL” server is currently unavailable because of an error: The system failed to connect to the “PostgreSQL” database “postgres” because of an error: connection_failure (could not connect to server: No such file or directory<br /><br/> Is the server running locally and accepting<br /><br/> connections on Unix domain socket "/tmp/.s.PGSQL.5432"?)

Any help would be appreciated.

 

[GOT]

Sounds like you do not have Postresql installed on the server you are restoring to.

Install or Update PostgreSQL® on Your cPanel & WHM Server | cPanel & WHM Documentation

This document explains how to install or update PostgreSQL® on a server.

docs.cpanel.net

 

[Captin3rd]

You were right. Thanks for the help.

 

[cPanelLauren]

Glad to see that @GOT was able to assist you @Captin3rd let us know if there's anything further you need assistance with