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Unable to restore the software-attracta ACL for use

Discussion in 'General Discussion' started by asmithjr, Jun 29, 2015.

  1. asmithjr

    asmithjr Well-Known Member

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    I am using the Transfer Tool in WHM to transfer accounts.
    I keep getting this warning:
    "Unable to restore the software-attracta ACL for user ..."

    I am not finding any information on this. Can someone tell me what this means?
     
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  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Is Attracta installed on the new server? I'm not sure that matters though.

    You might want to open a ticket directly to Attracta Support about this. I'm sure they'd like to know if there's an issue like this.

    GL!
     
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  3. asmithjr

    asmithjr Well-Known Member

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    i guess not. I was not aware it was on the old server.
    What is it? What does it do?

    I just found this https://www.attracta.com/

    I was not aware it was installed on the old server. I do not remember ever doing it.

    Thanks for the reply.
     
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    #3 asmithjr, Jun 29, 2015
    Last edited: Jun 29, 2015
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    The warning message occurs because Attracta is not installed on the destination server. You can safely ignore the warning if you have no plans to install Attracta.

    Thank you.
     
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