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Unable to retrieve disk usage information

Discussion in 'General Discussion' started by jehobi, Jan 20, 2010.

  1. jehobi

    jehobi Registered

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    Hi,

    My Cpanel log (/usr/local/cpanel/logs/error_log) shows this line again and again.

    [2010-01-20 13:17:38 -0500] warn [cpanel] Unable to retrieve disk usage information. at /usr/local/cpanel/Cpanel/Filesys.pm line 63
    Cpanel::Filesys::disk_space_check('/', 1) called at cpanel line 311


    Everything seems fine though. Is this a real issue? What can I do to fix it?
     
    #1 jehobi, Jan 20, 2010
  2. ModServ

    ModServ Well-Known Member

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    Hello,

    Most solutions for a lot of problems is to force update the cpanel by using this command:
    /scripts/upcp --force
     
    #2 ModServ, Jan 21, 2010
  3. jehobi

    jehobi Registered

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    Sadly, that didn't work, message still there.

    As I said before, everything seems to be fine though. :confused:
     
    #3 jehobi, Feb 1, 2010
  4. cuongvttt

    cuongvttt Active Member

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    This is your resolution.

    Hi brothers. I also have a same issue. You see it in /usr/local/cpanel/logs/error_log.
    When you got this error, you can not delete your data such as file, directory via Cpanel graphic.

    Maybe our Cpanel 11 was break into and change Cpanel`s permissions, so we got this issue.

    First, you have to change own (file, directory) back to cpanel. This will resolve this error.

    Then you should run this to update /scripts/upcp --force . Or do this via Cpanel, Main >> cPanel >> Upgrade to Latest Version .

    If it works well, please tell me know.
    Enjoy it.
     
    #4 cuongvttt, Jul 28, 2010
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