The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Unable to retrieve key

Discussion in 'General Discussion' started by edumadma, Jul 2, 2007.

  1. edumadma

    edumadma Well-Known Member

    Joined:
    May 11, 2005
    Messages:
    52
    Likes Received:
    0
    Trophy Points:
    6
    Hi There,

    I try view Remote Access Key
    But not work fine.

    Result: Unable to retrieve key

    Do you can help me?

    Tks
     
  2. Sabaote

    Sabaote Well-Known Member

    Joined:
    Dec 19, 2003
    Messages:
    63
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Ribeirao Preto, Brazil
    look the file ".accesshash" at /home/USER

    Probably its a Empty file..
    If its, delete it..
    Then at WHM, Try to generate again the Remote Key...


    []'s
     
  3. RACKSET

    RACKSET Active Member

    Joined:
    Apr 28, 2006
    Messages:
    44
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    localhost
    Solved

    Check user (if reseller) disk quota not exceeded, then delete /home/USER/.accesshash file, and WHM, Try to generate again the Remote Key

    @Mods, sorry but this page got top search result in google, so it may help others.
     
Loading...

Share This Page