Unable to run upcp

[asterisks]

Hi,

While running upcp getting below error.

[2017-11-29 09:18:15 -0600] 17% complete
[2017-11-29 09:18:15 -0600] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1511968692.log --force` failed, exited with code 2 (signal = 0)
[2017-11-29 09:18:15 -0600] E Failed to send contact message
[2017-11-29 09:18:15 -0600] Couldn't run try-later; maybe atd isn't working?

 

[cPanelMichael]

Hello,

Can you open a support ticket using the link in my signature so we can take a closer look?

Thank you.

 

[asterisks]

Hi Michael,

My WHM is not working .Any other way to open the ticket other than from WHM? We are also unable to get cpanel tag as well.

/usr/local/cpanel/cpanel -S -bash: /usr/local/cpanel/cpanel: No such file or directory

Please help.

Thanks

 

[cPanelMichael]

Hello,

You could send an email to [email protected] explaining the situation and they can direct your request to our Technical Support Department.

Thank you.