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Unable to run upcp

Discussion in 'General Discussion' started by asterisks, Nov 29, 2017.

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  1. asterisks

    asterisks Registered

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    Hi,

    While running upcp getting below error.

    [2017-11-29 09:18:15 -0600] 17% complete
    [2017-11-29 09:18:15 -0600] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1511968692.log --force` failed, exited with code 2 (signal = 0)
    [2017-11-29 09:18:15 -0600] E Failed to send contact message
    [2017-11-29 09:18:15 -0600] Couldn't run try-later; maybe atd isn't working?
     
    #1 asterisks, Nov 29, 2017
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Can you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.
     
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    #2 cPanelMichael, Nov 29, 2017
  3. asterisks

    asterisks Registered

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    Hi Michael,

    My WHM is not working .Any other way to open the ticket other than from WHM? We are also unable to get cpanel tag as well.

    /usr/local/cpanel/cpanel -S -bash: /usr/local/cpanel/cpanel: No such file or directory

    Please help.

    Thanks
     
    #3 asterisks, Nov 29, 2017
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    You could send an email to cs@cpanel.net explaining the situation and they can direct your request to our Technical Support Department.

    Thank you.
     
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    #4 cPanelMichael, Nov 29, 2017
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