Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Unable to scroll down in Horde

Discussion in 'User Experience' started by keat63, Apr 25, 2017.

Tags:
  1. keat63

    keat63 Well-Known Member

    Joined:
    Nov 20, 2014
    Messages:
    885
    Likes Received:
    26
    Trophy Points:
    28
    cPanel Access Level:
    Root Administrator
    Since last weeks update to 6.40.14 i'm unable to use cursor keys in Horde.
    Every morning. I use Horde on an account that's used only for logging.
    I would normally scroll through the hourly logs, using my keyboard cursor keys, however since the update last week, this no longer works.

    I know it's trivial but any ideas ??
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    15,769
    Likes Received:
    313
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Using a MAC here, no issues with up and down arrows to move from mail to mail, or scrolling within an email.

    Could you give a few more details?
     
  3. keat63

    keat63 Well-Known Member

    Joined:
    Nov 20, 2014
    Messages:
    885
    Likes Received:
    26
    Trophy Points:
    28
    cPanel Access Level:
    Root Administrator
    No other details really, other than I'm using firefox on a windows 7 computer.
    The issue only seems to have acome about since I did the update in the middle of last week.
    It was the first thing I noticed the following morning.
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    15,769
    Likes Received:
    313
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Firefox here as well. Have you tried any other browsers?
     
  5. rpvw

    rpvw Well-Known Member

    Joined:
    Jul 18, 2013
    Messages:
    335
    Likes Received:
    95
    Trophy Points:
    28
    Location:
    Spain
    cPanel Access Level:
    Root Administrator
    64.0 build 15 with cpanel-dovecot-solr installed and running

    Tested on Windows 7 in Firefox and Chrome
    Centos 6 KDE desktop in Firefox

    eMail account with 32MB mail / 350 messages

    All gave the same results -

    Cursor keys only start working AFTER you left mouse click one time in the MESSAGE section of the display - clicking in the email list (or anywhere else on the page) does not enable cursor keys.

    So.... a bit unexpected, but it does seem to work :)
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,658
    Likes Received:
    1,427
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Internal case CPANEL-5983 is open to address an issue where the Horde webmail page initially loads without keyboard focus. I'll update this thread with more information on the status of this case as it becomes available. In the meantime, you should be able to click on the "Search" box in Horde, then hit the "Tab" key on your keyboard to activate keyboard focus.

    Thank you.
     
Loading...

Share This Page