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Unable to scroll down in Horde

Discussion in 'User Experience' started by keat63, Apr 25, 2017.

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  1. keat63

    keat63 Well-Known Member

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    Since last weeks update to 6.40.14 i'm unable to use cursor keys in Horde.
    Every morning. I use Horde on an account that's used only for logging.
    I would normally scroll through the hourly logs, using my keyboard cursor keys, however since the update last week, this no longer works.

    I know it's trivial but any ideas ??
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Using a MAC here, no issues with up and down arrows to move from mail to mail, or scrolling within an email.

    Could you give a few more details?
     
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  3. keat63

    keat63 Well-Known Member

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    No other details really, other than I'm using firefox on a windows 7 computer.
    The issue only seems to have acome about since I did the update in the middle of last week.
    It was the first thing I noticed the following morning.
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Firefox here as well. Have you tried any other browsers?
     
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  5. rpvw

    rpvw Well-Known Member

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    64.0 build 15 with cpanel-dovecot-solr installed and running

    Tested on Windows 7 in Firefox and Chrome
    Centos 6 KDE desktop in Firefox

    eMail account with 32MB mail / 350 messages

    All gave the same results -

    Cursor keys only start working AFTER you left mouse click one time in the MESSAGE section of the display - clicking in the email list (or anywhere else on the page) does not enable cursor keys.

    So.... a bit unexpected, but it does seem to work :)
     
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  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Internal case CPANEL-5983 is open to address an issue where the Horde webmail page initially loads without keyboard focus. I'll update this thread with more information on the status of this case as it becomes available. In the meantime, you should be able to click on the "Search" box in Horde, then hit the "Tab" key on your keyboard to activate keyboard focus.

    Thank you.
     
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