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Unable to send and receive mails

Discussion in 'General Discussion' started by louis kruger, Feb 23, 2016.

  1. louis kruger

    louis kruger Registered

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    Hi there,

    Please could someone assist we are struggling to receive and send mails to and from our email accounts. We have been requesting assistance since early this morning. We are not sure if this is even reaching the service provider. Like most of us on mail this is our life line to the world and need assistance ASAP.
     
  2. SysSachin

    SysSachin Well-Known Member

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    Twitter:
    Hello,

    Are you getting any error while sending mail ? If yes then post the error message here so I can help you.
     
  3. louis kruger

    louis kruger Registered

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    Thanks for the response

    The errors is as followed when sending to another mail address

    "This message was created automatically by mail delivery software.


    A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
    [Removed - Please do not post real email addresses or IP addresses]
     
    #3 louis kruger, Feb 23, 2016
    Last edited by a moderator: Feb 23, 2016
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Please report this issue to your web hosting provider. There are limited troubleshooting options for this type of issue if you do not have root access to the system.

    Thank you.
     
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