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Unable to send email

Discussion in 'E-mail Discussion' started by Virgilio18, Jul 23, 2015.

  1. Virgilio18

    Virgilio18 Registered

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    why i cant get email in my email off my domain Delivery to the following recipient failed permanently
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    Hello :)

    I've moved this post to it's own thread. Could you elaborate on the specific error message you receive when sending email? Also, what method are you using to send, and do you have root access to the system?

    Thank you.
     
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  3. Virgilio18

    Virgilio18 Registered

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    YES I HAVE ROOT I GET Delivery to the following recipient failed permanently:

    Code:
    support@example.com
    
    Technical details of permanent failure:
    Google tried to deliver your message, but it was rejected by the server for the recipient domain example.com by smtp.secureserver.net/. 72.167.xxx.xx
    
    The error that the other server returned was:
    550 5.1.1 support@example.com Recipient not found.  x.co/irbounce
    
    
     
    #3 Virgilio18, Aug 2, 2015
    Last edited by a moderator: Aug 2, 2015
  4. ModServ

    ModServ Well-Known Member

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    Are you sure that you are sending the email to the right address?
     
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  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Could you verify if you are sending "from" Google, to an email address associated with your domain name? If so, have you verified the email account exists, and that the MX records for the domain name point to your cPanel server? Please provide as much information as possible.

    Thank you.
     
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