Unable to send mail VIA Outlook

Hello,

Please take a moment to look at the suggested mail client settings below.

If you have any further questions, feel free to contact me.

 

Hello,

Im sorry to hear that.
If your ISP continues to blocks needed ports, I would contact their Techical Support Department.

If you have any further questions, feel free to contact me.

 

it happened to me too, and I found out that my server now requires authentication for the SMTP.

I fixed by going to Outlook / accounts and set my account to "my server requires authentication"

Before my server wouldn't do that but now it does, I contacted my hosting company and they said that now is mandatory bla bla bla.

But by doing this it fixed the problem, it took me more than 72 hours to figure this out.

 

ssdd smtp for some clients

I am having the same here, but something very strange happens.
A bunch of my clients are having this very same problem. The error message varies for every one of then.

SMTP is ok, the ISP is not blocking the doors, they have not static IP, and at my office and home, it always works.

I just cant understand why, at some of my customers places, this errors hapens. Using webmail, everything works fine.

Thank you.

 

You may want to double check /var/log/maillog and /var/log/messages and ensure it isn't a simple issue of a misconfigured email client. Common issues include connecting to example.com instead of mail.example.com and having the username of address@example.com rather than address+example.com.

 

tail result

tail /var/log/exim_mainlog
2008-09-24 10:36:50 1KiFAC-0006Kb-NJ == saporito@kobukan.com.br R=virtual_user T=virtual_userdelivery defer (-52): Retry time not yet reached
2008-09-24 10:36:50 1KhmQC-0005e2-8s == contato@idademaior.com.br R=virtual_user T=virtual_userdelivery defer (-52): Retry time not yet reached
2008-09-24 10:36:52 1KiUXv-0008L8-BD H=hm987.hospedagemdesites.ws [200.234.220.131] Warning: "SpamAssassin as firework detected message as NOT spam (-2.6)"
2008-09-24 10:36:52 1KiUXv-0008L8-BD <= eduardo@flames.com.br H=hm987.hospedagemdesites.ws [200.234.220.131] P=esmtp S=3232 id=000901c91e46$2648d0a0$6400a8c0@MICRO5
2008-09-24 10:36:52 1KiUXv-0008L8-BD => cristina <cristina@fireworksdobrasil.com.br> R=virtual_user T=virtual_userdelivery
2008-09-24 10:36:52 1KiUXv-0008L8-BD Completed
2008-09-24 10:37:00 H=mail2.csav.com [200.1.129.72] sender verify defer for <rutile@slamdunkfan.com>: could not connect to slamdunkfan.com [69.64.155.125]: Connection timed out
2008-09-24 10:37:00 H=mail2.csav.com [200.1.129.72] F=<rutile@slamdunkfan.com> temporarily rejected RCPT <rbusto@comvergence.com.br>: Could not complete sender verify callout
2008-09-24 10:37:00 H=mail2.csav.com [200.1.129.72] sender verify defer for <electress@flyingwebsites.com>: could not connect to flyingwebsites.com [82.98.86.164]: Connection timed out
2008-09-24 10:37:00 H=mail2.csav.com [200.1.129.72] F=<electress@flyingwebsites.com> temporarily rejected RCPT <rbusto@comvergence.com.br>: Could not complete sender verify callout

 

hun?

The correct way to configure is address+example.com? not address@example.com? Really?

 

solved

Just as sudden as it started, the issue has solved itself.
Maybe after my recompilation of exim...

If I found out what really happended, I´ll share with you guys here.

Thanks.