Unable to start EasyApache4 Lesson in cPanel University

DavidK

Registered
Sep 22, 2019
2
0
1
United States
cPanel Access Level
Website Owner
Hello!

I have been taking the cPanel University courses off and on, and have completed a few courses bu have had to bypass the Easy Apache section because it will not start the course. I click on it and it loads the interface, but the usual play button in the center that begins the course never displays so I only have the interface that surrounds the expected course and nothing notable from a troubleshooting standpoint.

I've attempted several browsers both standard and private, and computers in different networks and it's the only one that appears to have the issue so far. I've bypassed and half completed the Supplementary Courses section, so I'd appreciate any feedback or a more appropriate location where I may request assistance to identify a potential cause.

Thanks for your time!
 

DavidK

Registered
Sep 22, 2019
2
0
1
United States
cPanel Access Level
Website Owner
Hello!

I have been taking the cPanel University courses off and on, and have completed a few courses bu have had to bypass the Easy Apache section because it will not start the course. I click on it and it loads the interface, but the usual play button in the center that begins the course never displays so I only have the interface that surrounds the expected course and nothing notable from a troubleshooting standpoint.

I've attempted several browsers both standard and private, and computers in different networks and it's the only one that appears to have the issue so far. I've bypassed and half completed the Supplementary Courses section, so I'd appreciate any feedback or a more appropriate location where I may request assistance to identify a potential cause.

Thanks for your time!
Is this the proper location to ask this? Is there a more appropriate location? This hasn't received a response and I've had another friend attempt and they too seem to have a similar issue. Does anyone have any feedback or is there an email to reach out to?
 

Infopro

Well-Known Member
May 20, 2003
17,090
517
613
Pennsylvania
cPanel Access Level
Root Administrator
Twitter
My apologies for the late reply to this, many of the team from cPanel were at webprossummit.com last week, including the team managing cPanel University. There is a contact form to reach them, including an email link below it, located here:

That is the best way to reach them as they do not monitor these forums for cPU threads like this.

I will let them know of this thread for you as well.

GL on the training. :)