Unable to Update the License

[Vs Nu]

Wed Sep 23 12:13:27 2020: License Update Request
Wed Sep 23 12:13:27 2020: Using full manual DNS resolution
Wed Sep 23 12:13:28 2020: Trying server 208.74.123.3
Wed Sep 23 12:13:29 2020: Connected using local address 127.0.0.1
Wed Sep 23 12:13:31 2020: Server 208.74.123.3 on port 2089 returned:
No valid cPanel/WHM license found. (158.247.211.179)

Wed Sep 23 12:13:31 2020: The cPanel license server said that a license could not be issued for your server (500).
For more information visit: lic | cPanel

The exact message was: No valid cPanel/WHM license found. (158.247.211.179)

How to fix the issue ?

 

[hmaddy]

License for this ip not active. purchase or renew the license.

 

[Vs Nu]

License for this ip not active. purchase or renew the license.

cPanel & WHM License Verification | cPanel, L.L.C.

Verify license. Our license verification tool will display the cPanel & WHM license history for a server and whether or not it's valid.

verify.cpanel.net

Its not activating any Trial license !

 

[mrhussnain]

cpanel is not providing trial any more i am hosting provider today i create droplet in digital ocean with ready made image in cpanel & it not works

 

[Vs Nu]

cpanel is not providing trial any more i am hosting provider today i create droplet in digital ocean with ready made image in cpanel & it not works

Thanks for the Info,But is there any official News from cPanel End regarding this ?

 

[mrhussnain]

Thanks for the Info,But is there any official News from cPanel End regarding this ?

no bro i tested this because i am selling large level of server on daily base!

 

[cPanelLauren]

cpanel is not providing trial any more i am hosting provider today i create droplet in digital ocean with ready made image in cpanel & it not works

We still provide trial licenses, the workflow on this changed today, in that they're not issued automatically any longer. Upon logging into WHM you should be redirected to the store where you can obtain a trial license.

 

[Vs Nu]

We still provide trial licenses, the workflow on this changed today, in that they're not issued automatically any longer. Upon logging into WHM you should be redirected to the store where you can obtain a trial license.

Thanks for the Information

 

[Vs Nu]

@cPanelLauren Is there any way to obtain Trial key via whmapi or any other API ?

 

[deddy]

Thank you for authenticating your cPanel store account. We are activating your new 15-day free trial license which will let you use cPanel & WHM with no limitations.


Error: The system could not activate the trial license.

The used IP is clean. What's the problem ?

 

[cPRex]

@Vs Nu - nope. It has to be done through the WHM interface at this time.

@deddy - for those types of issues it's best to contact our Customer Service team. they can check the license history and see if there are any other reasons the license couldn't be issued. More details on how to get to them directly can be found here: How do I contact cPanel Customer Service?

 

[deddy]

This here "Error: The system could not activate the trial license" is a WHM message.

cPanel Customer Service:

Licensed IP Address
How do I find my Licensed IP Address?

Invalid or Unlicensed IP Address

Submit is not possible because the IP is not licensed.

 

[cPRex]

It sounds like that's a situation we'll need to examine to get resolved. You can always email [email protected] as that doesn't require the license to be active. Just let us know the IP in the email. If you could send me a PM with the email address you sent that from I can see if I can get that expedited for you.

 

[adityanamansingh]

i tried to but there is no redirection after whm login can u help

 

[cPSean]

i tried to but there is no redirection after whm login can u help

If you're experiencing a problem generating a trial license it would be best to reach out to our Customer Service team so they can review the issue further:

How do I contact cPanel Customer Service?

 

[Ali_Shaatani]

This here "Error: The system could not activate the trial license" is a WHM message.

cPanel Customer Service:

Licensed IP Address
How do I find my Licensed IP Address?

Invalid or Unlicensed IP Address

Submit is not possible because the IP is not licensed.

i have same problem, did you find any solution ??

 

[cPRex]

@Ali_Shaatani - can you try following the details here to see if that gets things working for you?

Trial Licenses

Question: How do I obtain a Trial License for cPanel/WHM? Answer: A trial license can be obtained through the cPanel store using the following steps: Install cPanel/WHM on your new server,...

support.cpanel.net

If not, it would be best to open a ticket with our Customer Service team so they can check that license issue for you. Details on how to reach them directly can be found here: How do I contact cPanel Customer Service?

 

[Ali_Shaatani]

@Ali_Shaatani - can you try following the details here to see if that gets things working for you?

Trial Licenses

Question: How do I obtain a Trial License for cPanel/WHM? Answer: A trial license can be obtained through the cPanel store using the following steps: Install cPanel/WHM on your new server,...

support.cpanel.net

If not, it would be best to open a ticket with our Customer Service team so they can check that license issue for you. Details on how to reach them directly can be found here: How do I contact cPanel Customer Service?

i already opened one, but no replay until now

 

[cPRex]

Can you let me know the ticket number? We get to license issues as quickly as possible so I'll see if I can get that some priority for you.

 

[Ali_Shaatani]

Can you let me know the ticket number? We get to license issues as quickly as possible so I'll see if I can get that some priority for you.

93951873