Unable to Update the License

[cPRex]

Thanks so much - our Customer Service team is looking at that now and they will reply soon.

 

[cPRex]

I do see that Customer Service has issued a trial license for your IP address at this time. Let me know if that didn't resolve the issue or if you still see problems.

 

[djsami]

I do see that Customer Service has issued a trial license for your IP address at this time. Let me know if that didn't resolve the issue or if you still see problems.

we have the same problem, can you please help?
93977538 ticcet id

 

[cPRex]

@djsami - in that ticket, we did find a trial license active on the server's IP address. If things still aren't working as you expect please let me know and I can check things again on my end.

 

[mrhussnain]

last day i purchased two vps and install trial license on both vps after few hours i saw both license are expired what is going on????

 

[cPRex]

If the trial license was activated that is good for 15 days, so it shouldn't get automatically expired.

It would likely be best to submit a ticket to our Customer Service team so they can see what is happening with those licenses on our end.