tony tang

Registered
Jun 23, 2020
2
0
1
Hong Kong
cPanel Access Level
Website Owner
Dear brothers/ sisters,

I followed the guideline provide by hostgator:

However, the "Apply" key on the right hand side has no response at all. Can anyone give me a helping hand??

Thanks.

Tony Tang
 

Attachments

Jun 24, 2020
1
2
0
Houston, TX
cPanel Access Level
Website Owner
Hi Tony,

That's super odd. We would be happy to help you get this resolved. If you could please reach out to us at [email protected] and share the primary email address on your account and the best phone number to reach you , we can do a deep dive and get to the root of this issue for you. From the screen shot it looks like the button is just not rendering on your browser which is odd. Did you try another browser? Thanks!

Erinn
Customer Advocate at HostGator
 

tony tang

Registered
Jun 23, 2020
2
0
1
Hong Kong
cPanel Access Level
Website Owner
Hi Tony,

That's super odd. We would be happy to help you get this resolved. If you could please reach out to us at [email protected] and share the primary email address on your account and the best phone number to reach you , we can do a deep dive and get to the root of this issue for you. From the screen shot it looks like the button is just not rendering on your browser which is odd. Did you try another browser? Thanks!

Erinn
Customer Advocate at HostGator
I have tried edge, but the problem is just the same.