Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Unable to whitelist domain

Discussion in 'E-mail Discussion' started by Anish Pradhan, Aug 20, 2015.

  1. Anish Pradhan

    Anish Pradhan Registered

    Joined:
    Aug 20, 2015
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    New Baneshwor, Kathmandu
    cPanel Access Level:
    Reseller Owner
    Mod Note: Moved post to new thread.

    Hi I tried the same process but still unable to white list. I am trying to white list *@ibn.gov.np
    Please help
     
    #1 Anish Pradhan, Aug 20, 2015
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,711
    Likes Received:
    1,794
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    Do you notice a specific error message when whitelisting an address? Is this only happening for the wildcard entry or can you whitelist individual email accounts?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Aug 20, 2015
  3. Anish Pradhan

    Anish Pradhan Registered

    Joined:
    Aug 20, 2015
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    New Baneshwor, Kathmandu
    cPanel Access Level:
    Reseller Owner
    Well i didn't received any error during this process but i was trying place a domain *@ibn.gov.np in white list. I received the following error mail while sending a mail from on domain mail server to another.
     

    Attached Files:

    #3 Anish Pradhan, Sep 15, 2015
  4. MilesWeb

    MilesWeb Well-Known Member
    PartnerNOC

    Joined:
    May 23, 2012
    Messages:
    173
    Likes Received:
    2
    Trophy Points:
    68
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Twitter:
    Looking at the error, it is due to Sender Verification enabled in exim config file. You either enable SMTP authentication when sending emails OR disable Sender verification.

    The best option is to enable SMTP authentication in the email client.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 MilesWeb, Sep 15, 2015
  5. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,711
    Likes Received:
    1,794
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    Is either domain name in the /etc/localdomains file of the cPanel server it's sending email to? For instance, are these both servers that you operate?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 cPanelMichael, Sep 15, 2015
(You must log in or sign up to post here.)
Loading...
Similar Threads - Unable whitelist domain
  1. stoneage

    RBLs - unable to whitelist ipv6 addresses

    stoneage, Jun 15, 2017, in forum: E-mail Discussion
    Replies:
    3
    Views:
    618
    stoneage
    Jul 6, 2017
  2. John11887

    Unable to login to WHM

    John11887, Jun 19, 2018 at 6:58 AM, in forum: General Discussion
    Replies:
    12
    Views:
    87
    cPanelMichael
    Jun 19, 2018 at 10:00 AM
  3. xirkle

    Unable to add a new domain

    xirkle, Jun 6, 2018, in forum: General Discussion
    Replies:
    3
    Views:
    60
    cPanelLauren
    Jun 7, 2018
  4. greektranslator

    Unable to validate setting for max_defer_fail_percentage

    greektranslator, May 30, 2018, in forum: General Discussion
    Replies:
    3
    Views:
    114
    cPanelLauren
    May 30, 2018
  5. upsforum

    In Progress [CPANEL-20569] Backup Transporter unable to prune when remote server uses vsftpd

    upsforum, May 22, 2018, in forum: Data Protection
    Replies:
    2
    Views:
    111
    cPanelMichael
    May 22, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice