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Unable to with WHM user

Discussion in 'Security' started by nhacker, Mar 21, 2014.

  1. nhacker

    nhacker Member

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    Hello,

    I have root account & when i try to reset reseller user password but its now working his whm with reset password.

    Can please provide us the solution.

    Thank You
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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  3. nhacker

    nhacker Member

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    i have checked its not
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Please review the following log file:

    Code:
    /usr/local/cpanel/logs/login_log
    Do you see any entries associated with that username?

    Thank you.
     
  5. nhacker

    nhacker Member

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    Yes got his user in log file.

    rstars20 [03/21/2014:17:43:48 -0000] "POST /login/?login_only=1 HTTP/1.1" FAILED LOGIN whostmgrd: login attempt to whm by a non-reseller/root

    How can i login or reset the pass of this user.
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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  7. nhacker

    nhacker Member

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    Hello,

    I have set reseller privileges to the domain and its fixed thank you.
     
  8. cPanelPeter

    cPanelPeter Technical Analyst III
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    Twitter:
    Hello,

    Glad to hear that it is fixed. Thank you for updating this thread.
     
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