Unauthenticated email and dkim, spf is active

gx-estudio

Member
Jan 3, 2017
6
0
1
Buenos Aires
cPanel Access Level
Root Administrator
Hi all, I have a vps, when I send the emails from any user (domain.tld) the email is sent correctly, but when receiving it in gmail for example the error "gmail has failed to verify that domain.tld was the true sender of this message "; And a similar message in hotmail.

Activate in the domain cpanel the spf and dkim.

So I added the following line TXT:

"V = spf1 + a + mx + ip4: 1.2.3.4 ~ all"

Send an email to [email protected]25.com and the result is as follows.

This message is an automatic response from Port25's authentication verifier
service at verifier.port25.com. The service allows email senders to perform
a simple check of various sender authentication mechanisms. It is provided
free of charge, in the hope that it is useful to the email community. While
it is not officially supported, we welcome any feedback you may have at
<[email protected]>.

Thank you for using the verifier,

The Port25 Solutions, Inc. team

==========================================================
Summary of Results
==========================================================
SPF check: softfail
DomainKeys check: neutral
DKIM check: neutral
SpamAssassin check: ham

I hope you can help me, thank you.
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Hello,

Could you verify the DNS for this domain name is handled by the cPanel server and not a remote name server or registrar?

Thank you.
 

gx-estudio

Member
Jan 3, 2017
6
0
1
Buenos Aires
cPanel Access Level
Root Administrator
Hello,

Could you verify the DNS for this domain name is handled by the cPanel server and not a remote name server or registrar?

Thank you.
Hello,
I have 3 ip's
.... 174 -> primary (uses the server)
.... 27 -> I do not use it
..... 70 -> I do not use it

ns1.mydomain.com -> ... 174
ns2.mydomain.com -> ... 174
Configure the host on my godaddy provider

And add them to my vps in Nameservers
ns1.mydomain.com -> ... 174
ns2.mydomain.com -> ... 174



My hostname is servidor.mydomain.com, but is not registered with my domain provider, should I reschedule it? What ip should I point to?


My dns zone is


I think I'm misusing the ip's
I have 3 and I only use 1
Please help me to configure the server well (do not know how to use the other 2 ips)
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.
 

gx-estudio

Member
Jan 3, 2017
6
0
1
Buenos Aires
cPanel Access Level
Root Administrator
Hello,
I was checking the mails and I see that they do not arrive with the ip of my server, but they arrive with ip's from my godaddy provider.

I'm sure that's why spf fails.

I was reviewing the exim configuration with the advanced editor and I think the problem is here:

Section: ROUTERSTART

send_to_smart_host:
driver = manualroute
route_list = !+local_domains dedrelay.secureserver.net
transport = remote_smtp


Any idea how to solve it?
 

gx-estudio

Member
Jan 3, 2017
6
0
1
Buenos Aires
cPanel Access Level
Root Administrator
Hello,

There's a thread where this is discussed at:

Issues with SPF, DKIM, Godaddy VPS and their email relay server

Let us know if it helps.

Thank you.
Thanks, this solved the checking problem.

/etc/exim.conf.local

before

Code:
send_to_smart_host:
driver = manualroute
route_list = !+local_domains dedrelay.secureserver.net
transport = remote_smtp
after
Code:
send_to_smart_host:
driver = manualroute
route_list = !+local_domains dedrelay.secureserver.net
transport = dkim_remote_smtp

But I still have a spf problem.

SOFTFAIL with IP xxx.xxx.xxx.60 (Ip of GoDaddy)

The mail is not sent with my ip address from the server