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Unblock IP?

Discussion in 'General Discussion' started by heartbreakers, Apr 1, 2013.

  1. heartbreakers

    heartbreakers Registered

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    I'm new, so I apologize if this thread is placed in the incorrect section. I think this is the right place, but I could be wrong.

    I was trying to log in to my cPanel account late yesterday night/early today morning; however, I kept entering the wrong password, and I had forgotten that I recently changed the password. So of course, cPanel came back with an error. Unfrotunately, I kept entering the same password in, then I got a different error telling me to try again later. I didn't read it fully, because I suddenly remember why I was not able to log in with my old password. So I closed the retyped the cPanel link to enter the correct log in details, but the site would no longer load. My entire site hasn't been loading for me since. It's been like 12-15 hours. I can load the site if I use a different IP (e.g., using 4G from my iPhone) and I am able to log in with my correct cPanel details. My site loads for everyone else just fine too. It's just me. That's kind of a problem since it's my site. :eek:

    Is there a way I can fix this? I've been trying to look around at the cPanel on my phone using 4G. I looked at the IP Deny section, but no IP is listed, so I know there are no IPs blocked that way.

    Thank you so much in advance!
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Sorry to hear about your problems. You should contact your Hosting Provider for assistance with this, they have access to the firewall/security on that server that's blocking you I would think. They're your best bet right now.
     
  3. heartbreakers

    heartbreakers Registered

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    I just did that right before posting this too, haha. Hopefully I can get this solved fast. Thank you for the quick reply!
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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  5. heartbreakers

    heartbreakers Registered

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    I just wanted to say that I am now able to access my website again! :D
     

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