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undeliverable mail????

Discussion in 'E-mail Discussions' started by shellie, Aug 23, 2003.

  1. shellie

    shellie Member

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    Hi,

    A client of mine is getting hundreds of "undeliverable mail" that she supposely sent. She said she haven't sent any of those emails to those addresses. She's check her computer for viruses and stuff. I'm not sure what could be the problem. Below is an example of the mails she receives. Any ideas?? Thanks.

    ******************
    The original message was received at Thu, 21 Aug 2003 17:41:08 -0400 (EDT)
    from 12-221-104-199.client.insightbb.com [12.221.104.199]


    *** ATTENTION ***

    Your e-mail is being returned to you because there was a problem with its
    delivery. The address which was undeliverable is listed in the section
    labeled: "----- The following addresses had permanent fatal errors -----".

    The reason your mail is being returned to you is listed in the section
    labeled: "----- Transcript of Session Follows -----".

    The line beginning with "<<<" describes the specific reason your e-mail could
    not be delivered. The next line contains a second error message which is a
    general translation for other e-mail servers.

    Please direct further questions regarding this message to your e-mail
    administrator.

    --AOL Postmaster



    ----- The following addresses had permanent fatal errors -----
    <billypalooza1979@aol.com>

    ----- Transcript of session follows -----
    ... while talking to air-yb02.mail.aol.com.:
    >>> DATA
    <<< 554 TRANSACTION FAILED - Unrepairable Virus Detected. Your mail has not been sent.
    554 <billypalooza1979@aol.com>... Service unavailable
    **************

    cPanel.net Support Ticket Number:
     
  2. shellie

    shellie Member

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    C'mon...anyone have any ideas or suggestions???

    cPanel.net Support Ticket Number:
     
  3. jcsolutions

    jcsolutions Well-Known Member

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