Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

SOLVED Understanding cPanel Backups

Discussion in 'Data Protection' started by rfc001, Jan 13, 2018.

Tags:
  1. rfc001

    rfc001 Member

    Joined:
    Jan 13, 2018
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    76
    Location:
    Indiana
    cPanel Access Level:
    Root Administrator
    I have a weekly compressed backup configured in Home » Backup » Backup Configuration

    I've selected to Backup Accounts, System Files, and Databases per Account Only.

    I have the location setup as /backup

    I am confused about the files stored in /backup for these backups. I don't see any {user}.tar.gz or sql.gz file. I just see a /dirs and /files subdirectory under /backups/weekly/{date}/ and what appear to be System File backups within those directories. Where are the Account and Databse backup files?

    Thanks.
     
    #1 rfc001, Jan 13, 2018
    Last edited by a moderator: Jan 13, 2018
  2. rfc001

    rfc001 Member

    Joined:
    Jan 13, 2018
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    76
    Location:
    Indiana
    cPanel Access Level:
    Root Administrator
    Never mind, I had an alternate destination set and "Retain backups in the default backup directory" unchecked so wasn't keeping the account backup. The alternate location had system backup disabled, which is why system backup was retained.
     
    #2 rfc001, Jan 13, 2018
    Last edited: Jan 13, 2018
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,803
    Likes Received:
    1,898
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    I'm glad to see the issue was solved. Thank you for sharing the outcome.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    rfc001 likes this.
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice