SOLVED Understanding cPanel Backups

rfc001

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Jan 13, 2018
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I have a weekly compressed backup configured in Home » Backup » Backup Configuration

I've selected to Backup Accounts, System Files, and Databases per Account Only.

I have the location setup as /backup

I am confused about the files stored in /backup for these backups. I don't see any {user}.tar.gz or sql.gz file. I just see a /dirs and /files subdirectory under /backups/weekly/{date}/ and what appear to be System File backups within those directories. Where are the Account and Databse backup files?

Thanks.
 
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rfc001

Member
Jan 13, 2018
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Never mind, I had an alternate destination set and "Retain backups in the default backup directory" unchecked so wasn't keeping the account backup. The alternate location had system backup disabled, which is why system backup was retained.
 
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cPanelMichael

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Apr 11, 2011
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Never mind, I had an alternate destination set and "Retain backups in the default backup directory" unchecked so wasn't keeping the account backup. The alternate location had system backup disabled, which is why system backup was retained.
Hello,

I'm glad to see the issue was solved. Thank you for sharing the outcome.
 
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