Understanding the spamassassin scores for auto delete

[kenneth-vkd]

Hi
We have some customers running on our WHM/cPanel servers, that are complaining about huge amounts of spam-mail.
I have tried to look in the documentation for how to make the spamfilter more aggressive when performing auto-delete.
Most of our customers are fine with the default setting of 5 as the spam-score, but a few customers are set lower than that and still recieve huge amounts of spam.
If I read the documentation correctly, then a lower number should make the filter more aggressive and catch more mail, while a higher number makes the filter less aggressive and therefore allow more spam mail to pass through the filter without being stopped.

Is this correctly understood?

 

[rpvw]

a lower number should make the filter more aggressive and catch more mail, while a higher number makes the filter less aggressive and therefore allow more spam mail to pass through the filter without being stopped

Correct
Apache SpamAssassin - Version 68 Documentation - cPanel Documentation

 

[cPanelMichael]

Hello,

Keep in mind the "score" setting for the the Auto Delete option is separate from the default score SpamAssassin uses to determine if a message is SPAM. The default score for SpamAssassin itself is configured separately in "cPanel >> SpamAssassin" by clicking on the "Configure Apache SpamAssassin" button at the bottom of the page.

Thank you.