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Understanding the spamassassin scores for auto delete

Discussion in 'E-mail Discussion' started by kenneth-vkd, Feb 1, 2018.

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  1. kenneth-vkd

    kenneth-vkd Member

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    Hi
    We have some customers running on our WHM/cPanel servers, that are complaining about huge amounts of spam-mail.
    I have tried to look in the documentation for how to make the spamfilter more aggressive when performing auto-delete.
    Most of our customers are fine with the default setting of 5 as the spam-score, but a few customers are set lower than that and still recieve huge amounts of spam.
    If I read the documentation correctly, then a lower number should make the filter more aggressive and catch more mail, while a higher number makes the filter less aggressive and therefore allow more spam mail to pass through the filter without being stopped.

    Is this correctly understood?
     
  2. rpvw

    rpvw Well-Known Member

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  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Keep in mind the "score" setting for the the Auto Delete option is separate from the default score SpamAssassin uses to determine if a message is SPAM. The default score for SpamAssassin itself is configured separately in "cPanel >> SpamAssassin" by clicking on the "Configure Apache SpamAssassin" button at the bottom of the page.

    Thank you.
     
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