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unexpected disconnections...???

Discussion in 'General Discussion' started by hostserve, Jan 19, 2007.

  1. hostserve

    hostserve Well-Known Member

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    Good afternoon Folks..

    I've been getting a LOT of "unexpected disconnection while reading SMTP" errors lately..

    2007-01-19 14:59:35 unexpected disconnection while reading SMTP command from (dsl-189-170-78-242.prod-infinitum.com.mx) [189.XXX.XXX.242]
    2007-01-19 14:59:35 unexpected disconnection while reading SMTP command from a213-22-198-217.cpe.netcabo.pt [213.XXX.XXX.217]
    2007-01-19 14:59:35 unexpected disconnection while reading SMTP command from chello089078146142.chello.pl (dkk-6e0893553be.chello.pl) [89.XXX.XXX.142]
    2007-01-19 14:59:35 unexpected disconnection while reading SMTP command from aclq44.neoplus.adsl.tpnet.pl [83.XXX.XXX.44]

    What does this mean..??
    should I be concerned..??
    what could be causing this?
    is it effecting the service our customers are getting?

    well, I think that will account for the majority of my questions today... LOL.. thanks in advance for any help that any of you can provide.
     
    #1 hostserve, Jan 19, 2007
    Last edited: Jan 19, 2007
  2. markfrompf

    markfrompf Well-Known Member

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    I'm not sure what exactly that means but please next time instead of putting a full IP address (eg: 123.45.67.8,) please censor it to be xx.xx.xx.xx so that you don't put your customers' safety (location info.) into public view.

    EG: http://www.dnsstuff.com/tools/whois.ch?ip=192.168.1.1

    No worries though! :) Please just change it for the safety of whoever those/that IP(s) belong to.
     
  3. hostserve

    hostserve Well-Known Member

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    ...??? I'm not sure what the big deal is, it's just the IP from the ISP.. it changes every time they reboot or reconnect...
     
  4. markfrompf

    markfrompf Well-Known Member

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    You're assuming none of your customers have a static IP. And just so you know, dynamic IP's don't "change every time they reboot or reconnect."

    Please, take your customers' security into regard. :mad:
     
  5. markfrompf

    markfrompf Well-Known Member

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    I appreciate you taking the IP's off of there. Thank you very much! :)

    Please also note they are in here too: (dsl-123-45-6-78.prod-infinitum.com.mx)
    So I can see the IP is 123.45.6.78
     
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