Unidentified WheelGroup Users

lass

Member
Nov 20, 2017
13
2
3
Surat
cPanel Access Level
Root Administrator
I was going through security measures in WHM watching the CPanelTV Youtube Videos.
in WHM i went to
Manage Wheel Group Users
Here is see 2 users already in the group
cp9048337.ssh
cp9065015.ssh
I never added them manually. was it created while i submited support tickets? is it required or shall I remove it from the group as i feel now server is normal. I may require further support in future but I already changed root password as best practise. so they wont get access. I also see another such user in the below list. i think such users might be created by Cpanel to give me support. but tell me is it safe to remove them now? i want to secure my server and restrict root access to contain threats
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
Hello,

Yes, those are created when you grant temporary access to your server to our Technical Support Department in a support ticket. It's safe to remove those users.

Thank you.
 
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