Uninstall Interchange

While trying to reset shopping cart form WHM for an account, we received the following message:

removing all entries of directory `/home/hosting/catalogs'
removing all entries of directory `/home/hosting/catalogs/hosting'
removing `/home/hosting/catalogs/hosting/error.log'
removing all entries of directory `/home/hosting/catalogs/hosting/session'
removing all entries of directory `/home/hosting/catalogs/hosting/session/c'
rm: cannot change to directory `/home/hosting/catalogs/hosting/session/c': Permission denied
removing the directory itself: `/home/hosting/catalogs/hosting/session'
rm: cannot remove directory `/home/hosting/catalogs/hosting/session': Directory not empty
removing all entries of directory `/home/hosting/catalogs/hosting/tmp'
removing all entries of directory `/home/hosting/catalogs/hosting/tmp/addr_ctr'
rm: cannot change to directory `/home/hosting/catalogs/hosting/tmp/addr_ctr': Permission denied
removing all entries of directory `/home/hosting/catalogs/hosting/tmp/retired'
rm: cannot change to directory `/home/hosting/catalogs/hosting/tmp/retired': Permission denied
removing the directory itself: `/home/hosting/catalogs/hosting/tmp'
rm: cannot remove directory `/home/hosting/catalogs/hosting/tmp': Directory not empty
removing the directory itself: `/home/hosting/catalogs/hosting'
rm: cannot remove directory `/home/hosting/catalogs/hosting': Directory not empty
removing the directory itself: `/home/hosting/catalogs'
rm: cannot remove directory `/home/hosting/catalogs': Directory not empty
removing `/home/hosting/public_html/cgi-bin/cart.cgi'

Questions:
#1, The reason why we had to reset the cart was because we were having problems loging into the cart after it was installed. When we try to reinstall the cart after it has been reseted then got the following error: (we retrieved it from the error log)

Premature end of script headers: /home/hosting/public_html/cgi-bin/cart.cgi

#2 Should we try to manually remove all the files/folder where the &Auto reset cart function& failed?

#3, Does this erroe has anything to do with upgrading our CPanel to WHM 5.3.0 Cpanel 5.3.0-E85 RedHat 7.3?

Thanks,

Shawn

 

Interchange

John,

Actually I've submited a ticket to support, they told me to do something with the &header script&. I'm not too sure what they meant. Do you have any luck?

Shawn