SOLVED Uninstall Plugin

[asmithjr]

I'm trying to uninstall a plugin and cannot seem to get it to work.
I used
/usr/local/cpanel/bin/unregister_cpanelplugin /usr/local/cpanel/whostmgr/docroot/cgi/perfmgr/perfmgr.conf
and
/usr/local/cpanel/bin/unregister_cpanelplugin /usr/local/cpanel/whostmgr/docroot/cgi/perfmgr/
and
/usr/local/cpanel/bin/unregister_cpanelplugin /usr/local/cpanel/whostmgr/docroot/cgi/perfmgr/index.php

All give me Internal Death while parsing. Invalid cpanelplugin file like 28

Any help.

 

[cPanelMichael]

Hello,

Could you review the steps required to manually uninstall a plugin and let us know if that helps? We document how to do this at:

Guide to WHM Plugins - Uninstall Plugins - Software Development Kit - cPanel Documentation

Thank you.

 

[asmithjr]

i did a search for perfmgr.conf and found /var/cpanel/apps/perfmgr.conf so I tried usr/local/cpanel/bin/unregister_cpanelplugin /var/cpanel/apps/perfmgr.conf and it also failed.

 

[asmithjr]

The manual method did not work.
I opened the plugin and found a link to some documentation. It provided a script to uninstall it.

 

[asmithjr]

Hey guys, sorry about this over post but I found in their unistall script they used /usr/local/cpanel/bin/unregister_appconfig perfmg
I was using the wrong command /usr/local/cpanel/bin/unregister_cpanelplugin

 

[cPanelMichael]

The manual method did not work.
I opened the plugin and found a link to some documentation. It provided a script to uninstall it.

Did the uninstall script work, and if not, have you checked with the developer to see if there are specific uninstall instructions?

Thank you.

 

[cPanelMichael]

Hey guys, sorry about this over post but I found in their unistall script they used /usr/local/cpanel/bin/unregister_appconfig perfmg
I was using the wrong command /usr/local/cpanel/bin/unregister_cpanelplugin

I'm glad to see you were able to address the issue. Thank you for updating us with the outcome.

 

[asmithjr]

The software developer for that plugin's uninstall script did work.