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Unknown Kernel

Discussion in 'CloudLinux' started by allpar, Aug 28, 2017.

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  1. allpar

    allpar Well-Known Member

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    After updating to 66, “Unknown Kernel” email coming every few hours as kcarectl does its job ... yum update doesn't find anything wrong... this is a CentOS 6 system that hasn't had kcare issues before. Any thoughts?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you provide a full example of the email notification you are receiving, including the message subject and body?

    Thank you.
     
  3. allpar

    allpar Well-Known Member

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    Sent via PM
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    The notification you are receiving is coming from Kernel Care as opposed to cPanel/WHM:

    KernelCare Documentation

    Could you update the Kernel Care software on your system and let us know if the issue persists? EX:

    Code:
    /usr/bin/kcarectl --update
    If that does not help, you can contact their support at helpdesk@kernelcare.com.

    Thank you.
     
  5. allpar

    allpar Well-Known Member

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    Oh - OK - gotcha. I thought it was part of WHM/Cpanel.
     
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