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Unknown License File Version error

Discussion in 'General Discussion' started by Eslam Fawzy, Feb 4, 2018.

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  1. Eslam Fawzy

    Eslam Fawzy Registered

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    hi
    I have a problem
    when I log in whm I got this error

    Unknown License File Version (has = 27, needed = 28, length=2939). This means that the system failed to get a new license, or part of the update process failed. If you are the server admin, you should run/usr/local/cpanel/etc/init/stopcpsrvd and then/usr/local/cpanel/scripts/upcp --sync to attempt to resynchronize.
    To access the interface, you must install the license and ensure that the license is active.

    .
    I run it
    /usr/local/cpanel/cpkeyclt
    the result of that was:
    Cpanel::OS object version 0.7 does not match $Cpanel::OS::VERSION 0.9.


    what shall I do right now?
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Hello,

    Check to verify that your cPanel RPMs are properly installed and then try updating the license file again. Here's the command to verify the correct RPMS are installed:

    Code:
    /scripts/check_cpanel_rpms --fix
    Thank you.
     
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