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Unrouteable address Exim 4

Discussion in 'E-mail Discussion' started by Mathieu, Dec 11, 2014.

  1. Mathieu

    Mathieu Registered

    Dec 11, 2014
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    We having problem sending email to a domain

    When sending an email to "localdomain1" from other localdomains it bounced back with error "Unrouteable address"
    when I checked the view relayers in mail on our Cpanel I can see that the recipient address has been altered with the symbol ">:" at the end of the domain name.
    We checked that is not an issue with a wrong address book entry as it's happening while using the webmail.
    "localdomain1" domain can receive email from external domains.

    if you have any idea how to fix it.

    I've read things on the forum about changing the update information to EDGE (currently on RELEASE) not sure if that is a good idea...
    We thought of an issue regarding IPV6 or SSL3, if anybody experience a similar issue..

  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    Hello :)

    Could you confirm that email for this domain name is routed locally? Does it use MX records that point to the local server? If so, check to see if the domain name is in the /etc/localdomains file. EX:

    grep $domain /etc/localdomains
    Thank you.
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