The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Unrouteable address Exim 4

Discussion in 'E-mail Discussions' started by Mathieu, Dec 11, 2014.

  1. Mathieu

    Mathieu Registered

    Joined:
    Dec 11, 2014
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    We having problem sending email to a domain

    When sending an email to "localdomain1" from other localdomains it bounced back with error "Unrouteable address"
    when I checked the view relayers in mail on our Cpanel I can see that the recipient address has been altered with the symbol ">:" at the end of the domain name.
    We checked that is not an issue with a wrong address book entry as it's happening while using the webmail.
    "localdomain1" domain can receive email from external domains.

    if you have any idea how to fix it.

    I've read things on the forum about changing the update information to EDGE (currently on RELEASE) not sure if that is a good idea...
    We thought of an issue regarding IPV6 or SSL3, if anybody experience a similar issue..

    Thanks
     
    #1 Mathieu, Dec 11, 2014
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    37,186
    Likes Received:
    1,295
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    Could you confirm that email for this domain name is routed locally? Does it use MX records that point to the local server? If so, check to see if the domain name is in the /etc/localdomains file. EX:

    Code:
    grep $domain /etc/localdomains
    Thank you.
     
    #2 cPanelMichael, Dec 11, 2014
(You must log in or sign up to post here.)
Loading...
Similar Threads - Unrouteable address Exim
  1. monologie

    550-Unrouteable address – What causes it and how to fix it in Exim, cPanel

    monologie, May 24, 2017, in forum: E-mail Discussions
    Replies:
    5
    Views:
    254
    Infopro
    May 30, 2017
  2. albatroz

    Sporadic "Unrouteable address" error message

    albatroz, Nov 11, 2015, in forum: E-mail Discussions
    Replies:
    2
    Views:
    550
    cPanelMichael
    Nov 12, 2015
  3. psantos10

    Problem sending email - Unrouteable address

    psantos10, Oct 1, 2015, in forum: E-mail Discussions
    Replies:
    4
    Views:
    1,125
    cPanelMichael
    Oct 5, 2015
  4. cseufert

    SOLVED Invalid Email Addresses wont bounce

    cseufert, Aug 16, 2017, in forum: E-mail Discussions
    Replies:
    4
    Views:
    68
    cPanelMichael
    Aug 21, 2017 at 2:17 PM
  5. postcd

    Cause of "Could not determine the nameserver IP addresses for"

    postcd, Aug 16, 2017, in forum: Bind / DNS / Nameserver Issues
    Replies:
    1
    Views:
    42
    cPanelMichael
    Aug 16, 2017

Share This Page