The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Unrouteable address Exim 4

Discussion in 'E-mail Discussions' started by Mathieu, Dec 11, 2014.

  1. Mathieu

    Mathieu Registered

    Joined:
    Dec 11, 2014
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    We having problem sending email to a domain

    When sending an email to "localdomain1" from other localdomains it bounced back with error "Unrouteable address"
    when I checked the view relayers in mail on our Cpanel I can see that the recipient address has been altered with the symbol ">:" at the end of the domain name.
    We checked that is not an issue with a wrong address book entry as it's happening while using the webmail.
    "localdomain1" domain can receive email from external domains.

    if you have any idea how to fix it.

    I've read things on the forum about changing the update information to EDGE (currently on RELEASE) not sure if that is a good idea...
    We thought of an issue regarding IPV6 or SSL3, if anybody experience a similar issue..

    Thanks
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello :)

    Could you confirm that email for this domain name is routed locally? Does it use MX records that point to the local server? If so, check to see if the domain name is in the /etc/localdomains file. EX:

    Code:
    grep $domain /etc/localdomains
    Thank you.
     
Loading...

Share This Page