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Unrouteable mail domain - Error reported

Discussion in 'E-mail Discussions' started by djblamire, Jun 7, 2007.

  1. djblamire

    djblamire Well-Known Member

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    One of my customers has reported getting an error when e-mailing someone they have previously e-mailed without a problem.

    The error is:

    email@c-l-d.net
    SMTP error from remote mail server after RCPT TO:<email@c-l-d.net>:
    host c-l-d.net [216.180.225.10]: 550-Verification failed for <mark@customerdomain.co.uk>
    550-unrouteable mail domain "customerdomain.co.uk"
    550 Sender verify failed

    If I do an 'exim -bt' for either my customers e-mail address or one of mine (on the same server) I get the following error:

    mail@emailaddress.co.uk cannot be resolved at this time: All deliveries are handled by MailScanner

    Does anyone know what the problem might be, or what my next step should be ?

    Thanks in advance,
    Daniel
     
  2. djblamire

    djblamire Well-Known Member

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    Does anyone have any ideas?

    Thanks
    Daniel
     
  3. cPanelNick

    cPanelNick Administrator
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    exim -bt -C /etc/exim_outgoing.conf

    try that since you are using mailscanner :)
     
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