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"Unrouteable Mail Domain"

Discussion in 'E-mail Discussions' started by cPanelKyle, Jul 15, 2003.

  1. cPanelKyle

    cPanelKyle Technicial Analyst III/Migrations Specialist
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    Hello,

    I am getting this error in the EXIM logs when I try to submit a form via FormMail or send E-Mail locally to this domain (as you will see below). This domain has it's on MX entry pointing to their Mail Server in their office. (I am hosting DNS)

    2003-07-15 16:22:43 19cXFz-0001z4-HW ** moss@mossisboss.com R=fail_remote_domains: unrouteable mail domain "mossisboss.com"

    Then I tried this:

    root@srv01 [/usr/sbin]# ./exim -bt moss@mossisboss.com
    moss@mossisboss.com is undeliverable:
    unrouteable mail domain "mossisboss.com"

    I have removed this domain from /etc/localdomains and /etc/userdomains. I have also read all the previous threads about this subject. Maybe I am overlooking something?

    BTW, I had my two Nameserver IP's reverse but not my main server IP (which I submitted tonight). Like I said, I just want to make sure I'm not doing something wrong.

    Thanks!

    cPanel.net Support Ticket Number:
     
  2. cPanelKyle

    cPanelKyle Technicial Analyst III/Migrations Specialist
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  3. alwaysweb

    alwaysweb Well-Known Member

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    In my experience, "unrouteable mail domain" may mean a DNS problem, but also can occur when you have reached the "max # of emails a domain can send per hour" setting as set in WHM. Its worth taking a second to check what you've set that too. ;)

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  4. NNNils

    NNNils Well-Known Member

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    Is it also possible to get this error when enabling "prevent user nobody from sending e-mail" in WHM ?

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  5. hoobastank68

    hoobastank68 Active Member

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    The problem can be caused by Tweak Settings in WHM

    Prevent the user 'nobody' from sending out mail to remote addresses (php and cgi scripts generally run as nobody if you are not using phpsuexec and suexec respectively.) was probably enabled thats why :)

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  6. big

    big Well-Known Member

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    i unticked that option and still having this problem!


    any idea?
     
  7. DHL

    DHL Well-Known Member

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    Do you have an /etc/remotedomains file ?

    Check and see if the domain is included within that one, add it if it isn't there - also check aliases too for a bad forward.
     
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