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unrouteable mail domain

Discussion in 'E-mail Discussions' started by oclocker, Jun 23, 2005.

  1. oclocker

    oclocker Member

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    I have looked all day at information on :unrouteable mail errors: i have a redhat server with exim "newest updates" installed on it. everything works fine tons of accounts with no problems. We are here in mobile al but there is a customer in la not on my server or anything to do with us. No matter what when i send an email to communiquney.com i have a message right back unrouteable mail domain "communiqueny.com" we send and get mail all day just fine but not to this one domain. any ideas on what i should try. I have seen all kinds of problems with this error but it is normaly on the same server i am sending to another company not on my server. Email for everything works great no trouble with aol, hotmail , gmail anything but this. please see if you have any ideas
     
  2. chirpy

    chirpy Well-Known Member

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    You need to look in the exim mainlog (usually /var/log/exim_mainlog) and watch what happens in the log file while you're sending an email to find out why it's not being delivered.
     
  3. oclocker

    oclocker Member

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    ok thanks i will check on that right away. Do you know of an easy way to get to te bottom of the page as it is a long list
     
  4. oclocker

    oclocker Member

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    2005-06-24 03:46:12 1DlZWs-0004Ji-0M <= support@airsea.cc H=(david) [209.136.114.142] P=esmtp S=9965
    2005-06-24 03:46:12 1DlZWs-0004Ji-0M ** irwin@communiqueny.com R=fail_remote_domains: unrouteable mail domain "communiqueny.c$
    2005-06-24 03:46:12 1DlZWs-0004Jl-OR <= <> R=1DlZWs-0004Ji-0M U=mailnull P=local S=10811
    2005-06-24 03:46:12 1DlZWs-0004Ji-0M Completed
    2005-06-24 03:46:12 1DlZWs-0004Jl-OR => support <support@airsea.cc> R=virtual_user T=virtual_userdelivery
    2005-06-24 03:46:12 1DlZWs-0004Jl-OR Completed
     
  5. Baycitypc

    Baycitypc Registered

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    i have the same problem any one have any ideas
     
  6. chirpy

    chirpy Well-Known Member

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    Unfortunately, the most important part has been wrapped in the editor here:

    2005-06-24 03:46:12 1DlZWs-0004Ji-0M ** irwin@communiqueny.com R=fail_remote_domains: unrouteable mail domain "communiqueny.c$

    Really would help to have the whole line. In the meantime you could try running:

    /scripts/updateuserdomains
    /scripts/mailperm


    which may help.
     
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