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unrouteable mail domains? why am I getting these from server?

Discussion in 'E-mail Discussion' started by ryno267, Sep 3, 2004.

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  1. ryno267

    ryno267 Well-Known Member

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    I've been getting these lately - seem to be unroutable emails and they have the full original email along inside these emails I get from the server. I've gotten them for cox.net, earthlink.net, hotmail.com, etc...

    Is there something wrong? I'm not sure if these are getting delivered or not. I've gotten 9 so far in the last two days....

    help... thnx... - rYno
     
  2. chirpy

    chirpy Well-Known Member

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    I've seen this problem once or twice if you're running APF. Flushing and restarting APF has got it going again.

    A couple of test you can do from the server shell:

    telnet earthlink.net 25

    See if you get an error. Also:

    dig earthlink.net MX

    Make sure that you get a proper MX record reply.
     
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  3. ryno267

    ryno267 Well-Known Member

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    Hey chirpy - thanks...

    Um.. whats APF?

    On telnet I get:
    and on Dig earthlink I get this:
    Any info on that data?

    I dont know what the APF is or how to flush it... is that in the WHM?


    edit..... Is that Advaced Policy Firewall? I don't believe I have that on my server??? idk tho.
     
    #3 ryno267, Sep 5, 2004
    Last edited: Sep 5, 2004
  4. chirpy

    chirpy Well-Known Member

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    ...then my advice was moot since you can connect to the mail server for earthlink (shown by the telnet) and you can resolve the MX record (shown by the dig) :)
     
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  5. ryno267

    ryno267 Well-Known Member

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    crap - anybody else? I'm still getting these from server... from different domains too like hotmail and stuff....

    They're all mail sent out from users on our server - and include full messages - so its not like its fake spam or anything...

    help... :confused:
     
  6. cPanelBilly

    cPanelBilly Guest

    Did you set a max messages? Are they over the max?
     
  7. ryno267

    ryno267 Well-Known Member

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    nope.. thats not the case at all... their usage is very low - as in 20 per week or so...
     
  8. ryno267

    ryno267 Well-Known Member

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    now have an official Cpanel Ticket number -- # 72852
     
  9. ramprage

    ramprage Well-Known Member

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    I have the same problem with scripts sending out email. Webmail and direct POP accounts work fine. So PHP mail is having trouble somehow....especially with GMAIL.

    Help on this would be appreciated!@
     
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  10. ramprage

    ramprage Well-Known Member

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    reading some other Cpanel threads I found the answer.

    Go to Tweak Settings:

    Turn off: Track the origin of messages sent though the mail server by adding the X-Sender headers (exim 4.34+ required)

    Restart Exim

    No more problems!
     
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    #10 ramprage, Sep 8, 2004
    Last edited: Sep 8, 2004
  11. ryno267

    ryno267 Well-Known Member

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    NIIIIIIIIIIIIIIIIICE !!!!!!!!!

    Thanks man...... you roxor

    totally fixed it.... woot


    thanks again!!
     
  12. Roy@ENHOST

    Roy@ENHOST Well-Known Member

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    Yeah that solves the problem but do you have any idea why?
    :confused:

     
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  13. GeodeTech

    GeodeTech Member

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    Just thought I'd mention it solved my mail problem too. Thanks! :)
     
  14. Elikster

    Elikster Well-Known Member

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  15. Secret Agent

    Secret Agent Guest

    cPanel's WHM documentation says nothing about this feature so I am asking someone to explain this. Isn't this feature important to have to track outgoing emails (spam tracking)?

    Also, why would (or does this) have to cause such errors? In what cases would it NOT cause an error if enabled?

    Just curious.
     
    #15 Secret Agent, Oct 23, 2004
    Last edited by a moderator: Oct 23, 2004
  16. spaceman

    spaceman Well-Known Member

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    Related problem (( think)

    I've just received a call from a client trying to send an email to me (from an external/remote ISP to our exim/WHM/cPanel box). Here's the bounced email message he's getting:

    Looks to me like our server thinks there's a problem (temporary hopefully) with the mail domain 'bigpond.net.au'. Bigpond are the largest ISP in Australia (and also one of the worst in terms of reliability and customer service) - sorry Telstra!
     
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  17. faithintsu

    faithintsu Member

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    I am with Secret Agent on this - can we get an explination of why this is causing the problem?

    Tracking Headers is a good option, that helps the fight versus SPAM. Anything from CPANEL?
     
  18. chirpy

    chirpy Well-Known Member

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    If you want anything more on the setting you'll have to ask cPanel directly.
     
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  19. power_on

    power_on Member

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    Finally I got the solution.

    Cpanel support staff resolve it for me "The presence of /etc/eximmailtrap was causing the issue with webmail
    not sending out. I removed this file and this appears to be working now"

    so gust remove /etc/eximmailtrap and restart Exim.

    :)

    Regards.
     
  20. chirpy

    chirpy Well-Known Member

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    Please don't cross-post.
     
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