Unsuspended account - getting white page

Keystone Resources

Registered
Dec 18, 2017
3
1
3
Houston, Tx
cPanel Access Level
Root Administrator
Good morning, I have unsuspended a website in cPanel on my server, but now when I look at the site it brings up a white page. The site was automatically suspended for 'domain provider abuse' apparently.

Something wasn't loaded and the website is not displaying correctly. Any advice would be super helpful. Thank you in advance, here is a photo to clarify anything

 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,205
363
Hello,

It looks like your provider renamed "index.php" to "index.php.OFF". You can rename that file back to "index.php" so the website begins loading again, however you may want to check with your provider for more information about why it was suspended before doing so.

Thank you.
 

Keystone Resources

Registered
Dec 18, 2017
3
1
3
Houston, Tx
cPanel Access Level
Root Administrator
Ok, sorry for the basic questions - I'm a jr developer getting strong armed into this.

I am the host, so I would ask the domain provider why it was turned off?

Also, I did as you said (thank you!) and now it just says access denied.