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upcp failing in cPanel 68

Discussion in 'General Discussion' started by warmwhisky, Nov 13, 2017.

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  1. warmwhisky

    warmwhisky Member

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    Hi Guys,

    I am also getting upcp errors since the last few weeks... here is the last email I recieved from the server...

    Code:
    The cPanel & WHM update process failed for the following reason:
    
    Maintenance ended; however, it did not exit cleanly (512). Review the update logs to determine why the update failed.
    
    Update log preview:
    
    [2017-11-14 00:39:06 +0200] [/usr/local/cpanel/scripts/sysup] * base: mirror.bitco.co.za
    [2017-11-14 00:39:06 +0200] [/usr/local/cpanel/scripts/sysup] * extras: mirror.bitco.co.za
    [2017-11-14 00:39:06 +0200] [/usr/local/cpanel/scripts/sysup] No packages marked for update
    [2017-11-14 00:39:06 +0200] - Finished command `/usr/local/cpanel/scripts/sysup` in 34.134 seconds
    [2017-11-14 00:39:06 +0200] 26% complete
    [2017-11-14 00:39:06 +0200] - Finished in 34.135 seconds
    [2017-11-14 00:39:06 +0200] Processing: Restarting any outdated services
    [2017-11-14 00:39:06 +0200] - Processing command `/usr/local/cpanel/scripts/find_outdated_services --always-restart`
    [2017-11-14 00:39:08 +0200] [/usr/local/cpanel/scripts/find_outdated_services] Looking for outdated services …
    [2017-11-14 00:39:08 +0200] [/usr/local/cpanel/scripts/find_outdated_services] The system did not find any outdated services.
    [2017-11-14 00:39:08 +0200] - Finished command `/usr/local/cpanel/scripts/find_outdated_services --always-restart` in 2.612 seconds
    [2017-11-14 00:39:08 +0200] Processing: Running platform specific optimizations
    [2017-11-14 00:39:08 +0200] - Processing command `/usr/local/cpanel/scripts/vps_optimizer`
    [2017-11-14 00:39:08 +0200] - Finished command `/usr/local/cpanel/scripts/vps_optimizer` in 0.092 seconds
    [2017-11-14 00:39:08 +0200] 27% complete
    [2017-11-14 00:39:08 +0200] Processing: Checking for a valid C Compiler.
    [2017-11-14 00:39:08 +0200] - Processing command `/usr/local/cpanel/scripts/checkccompiler`
    [2017-11-14 00:39:09 +0200] [/usr/local/cpanel/scripts/checkccompiler] C compiler (/usr/bin/gcc) OK
    [2017-11-14 00:39:09 +0200] [/usr/local/cpanel/scripts/checkccompiler] Tuned C compiler not available because it is not enabled
    [2017-11-14 00:39:09 +0200] - Finished command `/usr/local/cpanel/scripts/checkccompiler` in 0.948 seconds
    [2017-11-14 00:39:09 +0200] 28% complete
    => Log closed Tue Nov 14 00:39:09 2017
    ----------------------------------------------------------------------------------------------------
    => Log opened from cPanel Update (upcp) - Slave (228137) at Tue Nov 14 00:39:09 2017
    [2017-11-14 00:39:09 +0200] E Pre Maintenance ended, however it did not exit cleanly (512). Please check the logs for an indication of what happened
    
    
    The system generated this notice on 2017-11-13 at 22:39:10 UTC.
    
    
    Any ideas??
     
    #1 warmwhisky, Nov 13, 2017
    Last edited by a moderator: Nov 14, 2017
  2. warmwhisky

    warmwhisky Member

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    Hi. Yes will do. but just to clarify the error that I have reported today. It is the forth time it's happened. According to my emails and unless I have not deleted any of them, it started on the 9th November. Then on the 12th, 13th and today.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Please let us know the output from the following command:

    Code:
    awk '$4=="E"' /var/cpanel/updatelogs/update.XXXXXX.log
    Replace "update.XXXXXX.log" with the name of the most recent log file in the /var/cpanel/updatelogs/ directory.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. warmwhisky

    warmwhisky Member

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    Had this error again last night... Here is the log out put

    Code:
    [2017-11-15 01:06:14 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.13/binaries/linux-c7-x86_64/whostmgr/bin/whostmgr11.xz -> /usr/local/cpanel/whostmgr/bin/whostmgr11-cpanelsync: Checksum mismatch (actual: 0a14e1f60d5cba4fd21984be90c6b5340b0e911775e1ad5dd2e5bcfe07c75deb4335f4d514e0b2bee3e533f1e377e0a7df987eaf333253a952d92329f5f6828f) (expected: ba985df45caa036c7c081ab9820d56ef34bfa9ea354188879e15bf1737733ebab1b2903595971ce7f92f74a56243a1a978380d5d4733b10ab0f2b8007837dd48) (size: 1825664) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
    [2017-11-15 01:06:22 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.13/binaries/linux-c7-x86_64/whostmgr/bin/whostmgr11.xz -> /usr/local/cpanel/whostmgr/bin/whostmgr11-cpanelsync: Checksum mismatch (actual: 0a14e1f60d5cba4fd21984be90c6b5340b0e911775e1ad5dd2e5bcfe07c75deb4335f4d514e0b2bee3e533f1e377e0a7df987eaf333253a952d92329f5f6828f) (expected: ba985df45caa036c7c081ab9820d56ef34bfa9ea354188879e15bf1737733ebab1b2903595971ce7f92f74a56243a1a978380d5d4733b10ab0f2b8007837dd48) (size: 1825664) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
    [2017-11-15 01:06:25 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.13/binaries/linux-c7-x86_64/whostmgr/bin/whostmgr11.xz -> /usr/local/cpanel/whostmgr/bin/whostmgr11-cpanelsync: Checksum mismatch (actual: 0a14e1f60d5cba4fd21984be90c6b5340b0e911775e1ad5dd2e5bcfe07c75deb4335f4d514e0b2bee3e533f1e377e0a7df987eaf333253a952d92329f5f6828f) (expected: ba985df45caa036c7c081ab9820d56ef34bfa9ea354188879e15bf1737733ebab1b2903595971ce7f92f74a56243a1a978380d5d4733b10ab0f2b8007837dd48) (size: 1825664) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
    [2017-11-15 01:06:28 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.13/binaries/linux-c7-x86_64/whostmgr/bin/whostmgr11.xz -> /usr/local/cpanel/whostmgr/bin/whostmgr11-cpanelsync: Checksum mismatch (actual: 0a14e1f60d5cba4fd21984be90c6b5340b0e911775e1ad5dd2e5bcfe07c75deb4335f4d514e0b2bee3e533f1e377e0a7df987eaf333253a952d92329f5f6828f) (expected: ba985df45caa036c7c081ab9820d56ef34bfa9ea354188879e15bf1737733ebab1b2903595971ce7f92f74a56243a1a978380d5d4733b10ab0f2b8007837dd48) (size: 1825664) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
    [2017-11-15 01:06:32 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.13/binaries/linux-c7-x86_64/whostmgr/bin/whostmgr11.xz -> /usr/local/cpanel/whostmgr/bin/whostmgr11-cpanelsync: Checksum mismatch (actual: 0a14e1f60d5cba4fd21984be90c6b5340b0e911775e1ad5dd2e5bcfe07c75deb4335f4d514e0b2bee3e533f1e377e0a7df987eaf333253a952d92329f5f6828f) (expected: ba985df45caa036c7c081ab9820d56ef34bfa9ea354188879e15bf1737733ebab1b2903595971ce7f92f74a56243a1a978380d5d4733b10ab0f2b8007837dd48) (size: 1825664) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
    [2017-11-15 01:06:38 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.13/binaries/linux-c7-x86_64/whostmgr/bin/whostmgr11.xz -> /usr/local/cpanel/whostmgr/bin/whostmgr11-cpanelsync: Checksum mismatch (actual: 0a14e1f60d5cba4fd21984be90c6b5340b0e911775e1ad5dd2e5bcfe07c75deb4335f4d514e0b2bee3e533f1e377e0a7df987eaf333253a952d92329f5f6828f) (expected: ba985df45caa036c7c081ab9820d56ef34bfa9ea354188879e15bf1737733ebab1b2903595971ce7f92f74a56243a1a978380d5d4733b10ab0f2b8007837dd48) (size: 1825664) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
    [2017-11-15 01:06:44 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.13/binaries/linux-c7-x86_64/whostmgr/bin/whostmgr11.xz -> /usr/local/cpanel/whostmgr/bin/whostmgr11-cpanelsync: Checksum mismatch (actual: 0a14e1f60d5cba4fd21984be90c6b5340b0e911775e1ad5dd2e5bcfe07c75deb4335f4d514e0b2bee3e533f1e377e0a7df987eaf333253a952d92329f5f6828f) (expected: ba985df45caa036c7c081ab9820d56ef34bfa9ea354188879e15bf1737733ebab1b2903595971ce7f92f74a56243a1a978380d5d4733b10ab0f2b8007837dd48) (size: 1825664) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
    [2017-11-15 01:06:51 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.13/binaries/linux-c7-x86_64/whostmgr/bin/whostmgr11.xz -> /usr/local/cpanel/whostmgr/bin/whostmgr11-cpanelsync: Checksum mismatch (actual: 0a14e1f60d5cba4fd21984be90c6b5340b0e911775e1ad5dd2e5bcfe07c75deb4335f4d514e0b2bee3e533f1e377e0a7df987eaf333253a952d92329f5f6828f) (expected: ba985df45caa036c7c081ab9820d56ef34bfa9ea354188879e15bf1737733ebab1b2903595971ce7f92f74a56243a1a978380d5d4733b10ab0f2b8007837dd48) (size: 1825664) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
    [2017-11-15 01:06:54 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.13/binaries/linux-c7-x86_64/whostmgr/bin/whostmgr11.xz -> /usr/local/cpanel/whostmgr/bin/whostmgr11-cpanelsync: Checksum mismatch (actual: 0a14e1f60d5cba4fd21984be90c6b5340b0e911775e1ad5dd2e5bcfe07c75deb4335f4d514e0b2bee3e533f1e377e0a7df987eaf333253a952d92329f5f6828f) (expected: ba985df45caa036c7c081ab9820d56ef34bfa9ea354188879e15bf1737733ebab1b2903595971ce7f92f74a56243a1a978380d5d4733b10ab0f2b8007837dd48) (size: 1825664) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
    [2017-11-15 01:06:59 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.13/binaries/linux-c7-x86_64/whostmgr/bin/whostmgr11.xz -> /usr/local/cpanel/whostmgr/bin/whostmgr11-cpanelsync: Checksum mismatch (actual: 0a14e1f60d5cba4fd21984be90c6b5340b0e911775e1ad5dd2e5bcfe07c75deb4335f4d514e0b2bee3e533f1e377e0a7df987eaf333253a952d92329f5f6828f) (expected: ba985df45caa036c7c081ab9820d56ef34bfa9ea354188879e15bf1737733ebab1b2903595971ce7f92f74a56243a1a978380d5d4733b10ab0f2b8007837dd48) (size: 1825664) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
    [2017-11-15 01:06:59 +0200] E Unable to stage file from /binaries/linux-c7-x86_64/whostmgr/bin/whostmgr11 => /usr/local/cpanel/whostmgr/bin/whostmgr11: http://cpproxy.afrihost.com/cpanelsync/11.68.0.13/binaries/linux-c7-x86_64/whostmgr/bin/whostmgr11.xz -> /usr/local/cpanel/whostmgr/bin/whostmgr11-cpanelsync: Checksum mismatch (actual: 0a14e1f60d5cba4fd21984be90c6b5340b0e911775e1ad5dd2e5bcfe07c75deb4335f4d514e0b2bee3e533f1e377e0a7df987eaf333253a952d92329f5f6828f) (expected: ba985df45caa036c7c081ab9820d56ef34bfa9ea354188879e15bf1737733ebab1b2903595971ce7f92f74a56243a1a978380d5d4733b10ab0f2b8007837dd48) (size: 1825664) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)...skipping this mirror. at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 40120.
    [2017-11-15 01:06:59 +0200] E Sync child 153969 exited with signal: 0 and code: 1
    [2017-11-15 01:06:59 +0200] E Failed to deserialize staged_files and digest_lookup from: /var/tmp/153784.ANEL_SCRIPTS_UPDATENOW_STATIC_CPANELSYNC__.fq1mJIwx.tmp because of an error: (XID u767h2) The system failed to parse the [asis,JSON] stream data “” for the caller “(eval)” because of an error: malformed JSON string, neither tag, array, object, number, string or atom, at character offset 0 (before "(end of string)") at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 11060.
    [2017-11-15 01:07:00 +0200] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1510699021.log` failed, exited with code 12 (signal = 0)
    
    
     
  5. warmwhisky

    warmwhisky Member

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    Had this error again this morning
    Code:
    The system detected an error during the cPanel & WHM version change from “11.68.0.13” to “11.68.0.14”, which prevented the updatenow process from completing normally.
    
    Review the attached log for further details.
    
    [2017-11-17 01:04:38 +0200] Retrying download of /cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz (attempt 4/10): http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1) at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 40127.
    [2017-11-17 01:05:01 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
    [2017-11-17 01:05:01 +0200] Retrying download of /cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz (attempt 5/10): http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)...skipping this mirror. at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 40127.
    [2017-11-17 01:05:29 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
    [2017-11-17 01:05:29 +0200] Retrying download of /cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz (attempt 6/10): http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1) at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 40127.
    [2017-11-17 01:05:43 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
    [2017-11-17 01:05:43 +0200] Retrying download of /cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz (attempt 7/10): http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)...skipping this mirror. at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 40127.
    [2017-11-17 01:06:03 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
    [2017-11-17 01:06:03 +0200] Retrying download of /cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz (attempt 8/10): http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1) at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 40127.
    [2017-11-17 01:06:19 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
    [2017-11-17 01:06:19 +0200] Retrying download of /cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz (attempt 9/10): http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)...skipping this mirror. at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 40127.
    [2017-11-17 01:06:40 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
    [2017-11-17 01:06:40 +0200] Retrying download of /cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz (attempt 10/10): http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1) at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 40127.
    [2017-11-17 01:06:55 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
    [2017-11-17 01:06:55 +0200] The Administrator will be notified to review this output when this script completes
    [2017-11-17 01:06:55 +0200] E Unable to stage file from /binaries/linux-c7-x86_64/bin/start_transfer => /usr/local/cpanel/bin/start_transfer: http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)...skipping this mirror. at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 40127.
    [2017-11-17 01:06:55 +0200] The Administrator will be notified to review this output when this script completes
    => Log closed Fri Nov 17 01:06:55 2017
    [2017-11-17 01:06:55 +0200] E Sync child 13688 exited with signal: 0 and code: 1
    [2017-11-17 01:06:55 +0200] The Administrator will be notified to review this output when this script completes
    [2017-11-17 01:06:55 +0200] E Failed to deserialize staged_files and digest_lookup from: /var/tmp/13256.ANEL_SCRIPTS_UPDATENOW_STATIC_CPANELSYNC__.XcylTwI8.tmp because of an error: (XID 2wwpbk) The system failed to parse the [asis,JSON] stream data “” for the caller “(eval)” because of an error: malformed JSON string, neither tag, array, object, number, string or atom, at character offset 0 (before "(end of string)") at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 11060.
    [2017-11-17 01:06:55 +0200] The Administrator will be notified to review this output when this script completes
    [2017-11-17 01:06:55 +0200] ***** FATAL: Failed to stage “cpanel changes” because of an error: Failed to deserialize staged_files and digest_lookup from: /var/tmp/13256.ANEL_SCRIPTS_UPDATENOW_STATIC_CPANELSYNC__.XcylTwI8.tmp because of an error: (XID 2wwpbk) The system failed to parse the [asis,JSON] stream data “” for the caller “(eval)” because of an error: malformed JSON string, neither tag, array, object, number, string or atom, at character offset 0 (before "(end of string)") at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 11060.
    [2017-11-17 01:06:55 +0200] The Administrator will be notified to review this output when this script completes
    => Log closed Fri Nov 17 01:06:55 2017
    
    
    The system generated this notice on 2017-11-16 at 23:06:55 UTC.
    
    “Update Failures” notifications are currently configured to have an importance of “High”. You can change the importance or disable this type of notification in WHM’s Contact Manager at: https://swaziweb.dedicated.co.za:2087/scripts2/editcontact?event=Update::Now
    
    Do not reply to this automated message.
    
    
     
  6. cPWilliamL

    cPWilliamL cP Technical Analyst II
    Staff Member

    Joined:
    May 15, 2017
    Messages:
    257
    Likes Received:
    29
    Trophy Points:
    103
    Location:
    America
    cPanel Access Level:
    Root Administrator
    It seems the packages cannot be installed because sums differ; however, when I check the update server in your error versus the main one, I get the same sum.

    It seems this is more related to the 'Failed to deserialize staged_files and digest_lookup' error, which could be due to a few things. Could you open a ticket or provide the output from the command below?
    Code:
    cat /etc/cpupdate.conf
     
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  7. warmwhisky

    warmwhisky Member

    Joined:
    Nov 13, 2017
    Messages:
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    1
    Location:
    Swaziland
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    Root Administrator
    Hi, I dont seem to be getting email notifications from the forums??

    This seems to have stopped as autoupdate has run without issue since Nov 17, 2017. I am now on v68.0.16.

    However, here is the output of `cat /etc/cpupdate.conf`

    CPANEL=release
    RPMUP=daily
    SARULESUP=daily
    STAGING_DIR=/usr/local/cpanel
    UPDATES=daily
     
    #7 warmwhisky, Nov 25, 2017
    Last edited by a moderator: Nov 25, 2017
  8. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,309
    Likes Received:
    393
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    According to your forums profile settings, the option was not enabled. I've updated your profile for you.
     
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