warmwhisky

Member
Nov 13, 2017
9
0
1
Swaziland
cPanel Access Level
Root Administrator
Hi Guys,

I am also getting upcp errors since the last few weeks... here is the last email I recieved from the server...

Code:
The cPanel & WHM update process failed for the following reason:

Maintenance ended; however, it did not exit cleanly (512). Review the update logs to determine why the update failed.

Update log preview:

[2017-11-14 00:39:06 +0200] [/usr/local/cpanel/scripts/sysup] * base: mirror.bitco.co.za
[2017-11-14 00:39:06 +0200] [/usr/local/cpanel/scripts/sysup] * extras: mirror.bitco.co.za
[2017-11-14 00:39:06 +0200] [/usr/local/cpanel/scripts/sysup] No packages marked for update
[2017-11-14 00:39:06 +0200] - Finished command `/usr/local/cpanel/scripts/sysup` in 34.134 seconds
[2017-11-14 00:39:06 +0200] 26% complete
[2017-11-14 00:39:06 +0200] - Finished in 34.135 seconds
[2017-11-14 00:39:06 +0200] Processing: Restarting any outdated services
[2017-11-14 00:39:06 +0200] - Processing command `/usr/local/cpanel/scripts/find_outdated_services --always-restart`
[2017-11-14 00:39:08 +0200] [/usr/local/cpanel/scripts/find_outdated_services] Looking for outdated services …
[2017-11-14 00:39:08 +0200] [/usr/local/cpanel/scripts/find_outdated_services] The system did not find any outdated services.
[2017-11-14 00:39:08 +0200] - Finished command `/usr/local/cpanel/scripts/find_outdated_services --always-restart` in 2.612 seconds
[2017-11-14 00:39:08 +0200] Processing: Running platform specific optimizations
[2017-11-14 00:39:08 +0200] - Processing command `/usr/local/cpanel/scripts/vps_optimizer`
[2017-11-14 00:39:08 +0200] - Finished command `/usr/local/cpanel/scripts/vps_optimizer` in 0.092 seconds
[2017-11-14 00:39:08 +0200] 27% complete
[2017-11-14 00:39:08 +0200] Processing: Checking for a valid C Compiler.
[2017-11-14 00:39:08 +0200] - Processing command `/usr/local/cpanel/scripts/checkccompiler`
[2017-11-14 00:39:09 +0200] [/usr/local/cpanel/scripts/checkccompiler] C compiler (/usr/bin/gcc) OK
[2017-11-14 00:39:09 +0200] [/usr/local/cpanel/scripts/checkccompiler] Tuned C compiler not available because it is not enabled
[2017-11-14 00:39:09 +0200] - Finished command `/usr/local/cpanel/scripts/checkccompiler` in 0.948 seconds
[2017-11-14 00:39:09 +0200] 28% complete
=> Log closed Tue Nov 14 00:39:09 2017
----------------------------------------------------------------------------------------------------
=> Log opened from cPanel Update (upcp) - Slave (228137) at Tue Nov 14 00:39:09 2017
[2017-11-14 00:39:09 +0200] E Pre Maintenance ended, however it did not exit cleanly (512). Please check the logs for an indication of what happened


The system generated this notice on 2017-11-13 at 22:39:10 UTC.
Any ideas??
 
Last edited by a moderator:

warmwhisky

Member
Nov 13, 2017
9
0
1
Swaziland
cPanel Access Level
Root Administrator
Hello,

@warmwhisky, could you open a separate thread for the cPanel update issue so we can take a closer look if that issue persists?

Thank you.
Hi. Yes will do. but just to clarify the error that I have reported today. It is the forth time it's happened. According to my emails and unless I have not deleted any of them, it started on the 9th November. Then on the 12th, 13th and today.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Hello,

Please let us know the output from the following command:

Code:
awk '$4=="E"' /var/cpanel/updatelogs/update.XXXXXX.log
Replace "update.XXXXXX.log" with the name of the most recent log file in the /var/cpanel/updatelogs/ directory.

Thank you.
 

warmwhisky

Member
Nov 13, 2017
9
0
1
Swaziland
cPanel Access Level
Root Administrator
Had this error again last night... Here is the log out put

Code:
[2017-11-15 01:06:14 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.13/binaries/linux-c7-x86_64/whostmgr/bin/whostmgr11.xz -> /usr/local/cpanel/whostmgr/bin/whostmgr11-cpanelsync: Checksum mismatch (actual: 0a14e1f60d5cba4fd21984be90c6b5340b0e911775e1ad5dd2e5bcfe07c75deb4335f4d514e0b2bee3e533f1e377e0a7df987eaf333253a952d92329f5f6828f) (expected: ba985df45caa036c7c081ab9820d56ef34bfa9ea354188879e15bf1737733ebab1b2903595971ce7f92f74a56243a1a978380d5d4733b10ab0f2b8007837dd48) (size: 1825664) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
[2017-11-15 01:06:22 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.13/binaries/linux-c7-x86_64/whostmgr/bin/whostmgr11.xz -> /usr/local/cpanel/whostmgr/bin/whostmgr11-cpanelsync: Checksum mismatch (actual: 0a14e1f60d5cba4fd21984be90c6b5340b0e911775e1ad5dd2e5bcfe07c75deb4335f4d514e0b2bee3e533f1e377e0a7df987eaf333253a952d92329f5f6828f) (expected: ba985df45caa036c7c081ab9820d56ef34bfa9ea354188879e15bf1737733ebab1b2903595971ce7f92f74a56243a1a978380d5d4733b10ab0f2b8007837dd48) (size: 1825664) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
[2017-11-15 01:06:25 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.13/binaries/linux-c7-x86_64/whostmgr/bin/whostmgr11.xz -> /usr/local/cpanel/whostmgr/bin/whostmgr11-cpanelsync: Checksum mismatch (actual: 0a14e1f60d5cba4fd21984be90c6b5340b0e911775e1ad5dd2e5bcfe07c75deb4335f4d514e0b2bee3e533f1e377e0a7df987eaf333253a952d92329f5f6828f) (expected: ba985df45caa036c7c081ab9820d56ef34bfa9ea354188879e15bf1737733ebab1b2903595971ce7f92f74a56243a1a978380d5d4733b10ab0f2b8007837dd48) (size: 1825664) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
[2017-11-15 01:06:28 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.13/binaries/linux-c7-x86_64/whostmgr/bin/whostmgr11.xz -> /usr/local/cpanel/whostmgr/bin/whostmgr11-cpanelsync: Checksum mismatch (actual: 0a14e1f60d5cba4fd21984be90c6b5340b0e911775e1ad5dd2e5bcfe07c75deb4335f4d514e0b2bee3e533f1e377e0a7df987eaf333253a952d92329f5f6828f) (expected: ba985df45caa036c7c081ab9820d56ef34bfa9ea354188879e15bf1737733ebab1b2903595971ce7f92f74a56243a1a978380d5d4733b10ab0f2b8007837dd48) (size: 1825664) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
[2017-11-15 01:06:32 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.13/binaries/linux-c7-x86_64/whostmgr/bin/whostmgr11.xz -> /usr/local/cpanel/whostmgr/bin/whostmgr11-cpanelsync: Checksum mismatch (actual: 0a14e1f60d5cba4fd21984be90c6b5340b0e911775e1ad5dd2e5bcfe07c75deb4335f4d514e0b2bee3e533f1e377e0a7df987eaf333253a952d92329f5f6828f) (expected: ba985df45caa036c7c081ab9820d56ef34bfa9ea354188879e15bf1737733ebab1b2903595971ce7f92f74a56243a1a978380d5d4733b10ab0f2b8007837dd48) (size: 1825664) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
[2017-11-15 01:06:38 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.13/binaries/linux-c7-x86_64/whostmgr/bin/whostmgr11.xz -> /usr/local/cpanel/whostmgr/bin/whostmgr11-cpanelsync: Checksum mismatch (actual: 0a14e1f60d5cba4fd21984be90c6b5340b0e911775e1ad5dd2e5bcfe07c75deb4335f4d514e0b2bee3e533f1e377e0a7df987eaf333253a952d92329f5f6828f) (expected: ba985df45caa036c7c081ab9820d56ef34bfa9ea354188879e15bf1737733ebab1b2903595971ce7f92f74a56243a1a978380d5d4733b10ab0f2b8007837dd48) (size: 1825664) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
[2017-11-15 01:06:44 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.13/binaries/linux-c7-x86_64/whostmgr/bin/whostmgr11.xz -> /usr/local/cpanel/whostmgr/bin/whostmgr11-cpanelsync: Checksum mismatch (actual: 0a14e1f60d5cba4fd21984be90c6b5340b0e911775e1ad5dd2e5bcfe07c75deb4335f4d514e0b2bee3e533f1e377e0a7df987eaf333253a952d92329f5f6828f) (expected: ba985df45caa036c7c081ab9820d56ef34bfa9ea354188879e15bf1737733ebab1b2903595971ce7f92f74a56243a1a978380d5d4733b10ab0f2b8007837dd48) (size: 1825664) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
[2017-11-15 01:06:51 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.13/binaries/linux-c7-x86_64/whostmgr/bin/whostmgr11.xz -> /usr/local/cpanel/whostmgr/bin/whostmgr11-cpanelsync: Checksum mismatch (actual: 0a14e1f60d5cba4fd21984be90c6b5340b0e911775e1ad5dd2e5bcfe07c75deb4335f4d514e0b2bee3e533f1e377e0a7df987eaf333253a952d92329f5f6828f) (expected: ba985df45caa036c7c081ab9820d56ef34bfa9ea354188879e15bf1737733ebab1b2903595971ce7f92f74a56243a1a978380d5d4733b10ab0f2b8007837dd48) (size: 1825664) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
[2017-11-15 01:06:54 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.13/binaries/linux-c7-x86_64/whostmgr/bin/whostmgr11.xz -> /usr/local/cpanel/whostmgr/bin/whostmgr11-cpanelsync: Checksum mismatch (actual: 0a14e1f60d5cba4fd21984be90c6b5340b0e911775e1ad5dd2e5bcfe07c75deb4335f4d514e0b2bee3e533f1e377e0a7df987eaf333253a952d92329f5f6828f) (expected: ba985df45caa036c7c081ab9820d56ef34bfa9ea354188879e15bf1737733ebab1b2903595971ce7f92f74a56243a1a978380d5d4733b10ab0f2b8007837dd48) (size: 1825664) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
[2017-11-15 01:06:59 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.13/binaries/linux-c7-x86_64/whostmgr/bin/whostmgr11.xz -> /usr/local/cpanel/whostmgr/bin/whostmgr11-cpanelsync: Checksum mismatch (actual: 0a14e1f60d5cba4fd21984be90c6b5340b0e911775e1ad5dd2e5bcfe07c75deb4335f4d514e0b2bee3e533f1e377e0a7df987eaf333253a952d92329f5f6828f) (expected: ba985df45caa036c7c081ab9820d56ef34bfa9ea354188879e15bf1737733ebab1b2903595971ce7f92f74a56243a1a978380d5d4733b10ab0f2b8007837dd48) (size: 1825664) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
[2017-11-15 01:06:59 +0200] E Unable to stage file from /binaries/linux-c7-x86_64/whostmgr/bin/whostmgr11 => /usr/local/cpanel/whostmgr/bin/whostmgr11: http://cpproxy.afrihost.com/cpanelsync/11.68.0.13/binaries/linux-c7-x86_64/whostmgr/bin/whostmgr11.xz -> /usr/local/cpanel/whostmgr/bin/whostmgr11-cpanelsync: Checksum mismatch (actual: 0a14e1f60d5cba4fd21984be90c6b5340b0e911775e1ad5dd2e5bcfe07c75deb4335f4d514e0b2bee3e533f1e377e0a7df987eaf333253a952d92329f5f6828f) (expected: ba985df45caa036c7c081ab9820d56ef34bfa9ea354188879e15bf1737733ebab1b2903595971ce7f92f74a56243a1a978380d5d4733b10ab0f2b8007837dd48) (size: 1825664) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)...skipping this mirror. at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 40120.
[2017-11-15 01:06:59 +0200] E Sync child 153969 exited with signal: 0 and code: 1
[2017-11-15 01:06:59 +0200] E Failed to deserialize staged_files and digest_lookup from: /var/tmp/153784.ANEL_SCRIPTS_UPDATENOW_STATIC_CPANELSYNC__.fq1mJIwx.tmp because of an error: (XID u767h2) The system failed to parse the [asis,JSON] stream data “” for the caller “(eval)” because of an error: malformed JSON string, neither tag, array, object, number, string or atom, at character offset 0 (before "(end of string)") at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 11060.
[2017-11-15 01:07:00 +0200] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1510699021.log` failed, exited with code 12 (signal = 0)
 

warmwhisky

Member
Nov 13, 2017
9
0
1
Swaziland
cPanel Access Level
Root Administrator
Had this error again this morning
Code:
The system detected an error during the cPanel & WHM version change from “11.68.0.13” to “11.68.0.14”, which prevented the updatenow process from completing normally.

Review the attached log for further details.

[2017-11-17 01:04:38 +0200] Retrying download of /cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz (attempt 4/10): http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1) at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 40127.
[2017-11-17 01:05:01 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
[2017-11-17 01:05:01 +0200] Retrying download of /cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz (attempt 5/10): http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)...skipping this mirror. at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 40127.
[2017-11-17 01:05:29 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
[2017-11-17 01:05:29 +0200] Retrying download of /cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz (attempt 6/10): http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1) at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 40127.
[2017-11-17 01:05:43 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
[2017-11-17 01:05:43 +0200] Retrying download of /cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz (attempt 7/10): http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)...skipping this mirror. at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 40127.
[2017-11-17 01:06:03 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
[2017-11-17 01:06:03 +0200] Retrying download of /cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz (attempt 8/10): http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1) at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 40127.
[2017-11-17 01:06:19 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
[2017-11-17 01:06:19 +0200] Retrying download of /cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz (attempt 9/10): http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)...skipping this mirror. at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 40127.
[2017-11-17 01:06:40 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
[2017-11-17 01:06:40 +0200] Retrying download of /cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz (attempt 10/10): http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1) at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 40127.
[2017-11-17 01:06:55 +0200] E http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)
[2017-11-17 01:06:55 +0200] The Administrator will be notified to review this output when this script completes
[2017-11-17 01:06:55 +0200] E Unable to stage file from /binaries/linux-c7-x86_64/bin/start_transfer => /usr/local/cpanel/bin/start_transfer: http://cpproxy.afrihost.com/cpanelsync/11.68.0.14/binaries/linux-c7-x86_64/bin/start_transfer.xz -> /usr/local/cpanel/bin/start_transfer-cpanelsync: Checksum mismatch (actual: 1aeed58237f3b76090de4fdd7963874c407b112cc70d84074fe96bca5cc0947a727051edc7d9c5f675d5179f78139db7718393fdca5fe471ba9dc06e5f76e5cf) (expected: b46760a031383978bfb8302dfddccda5c6aed56ae2071e706554ef9156ee4984ef5dfc4f3dcef0cb6a1dd10aa6909f610ea8c68e3ef38bd3d2d3423232732bae) (size: 42901032) (IP: 197.242.144.85) (HTTP Status:200) (uncompress_[xz|bz2]: 1)...skipping this mirror. at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 40127.
[2017-11-17 01:06:55 +0200] The Administrator will be notified to review this output when this script completes
=> Log closed Fri Nov 17 01:06:55 2017
[2017-11-17 01:06:55 +0200] E Sync child 13688 exited with signal: 0 and code: 1
[2017-11-17 01:06:55 +0200] The Administrator will be notified to review this output when this script completes
[2017-11-17 01:06:55 +0200] E Failed to deserialize staged_files and digest_lookup from: /var/tmp/13256.ANEL_SCRIPTS_UPDATENOW_STATIC_CPANELSYNC__.XcylTwI8.tmp because of an error: (XID 2wwpbk) The system failed to parse the [asis,JSON] stream data “” for the caller “(eval)” because of an error: malformed JSON string, neither tag, array, object, number, string or atom, at character offset 0 (before "(end of string)") at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 11060.
[2017-11-17 01:06:55 +0200] The Administrator will be notified to review this output when this script completes
[2017-11-17 01:06:55 +0200] ***** FATAL: Failed to stage “cpanel changes” because of an error: Failed to deserialize staged_files and digest_lookup from: /var/tmp/13256.ANEL_SCRIPTS_UPDATENOW_STATIC_CPANELSYNC__.XcylTwI8.tmp because of an error: (XID 2wwpbk) The system failed to parse the [asis,JSON] stream data “” for the caller “(eval)” because of an error: malformed JSON string, neither tag, array, object, number, string or atom, at character offset 0 (before "(end of string)") at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 11060.
[2017-11-17 01:06:55 +0200] The Administrator will be notified to review this output when this script completes
=> Log closed Fri Nov 17 01:06:55 2017


The system generated this notice on 2017-11-16 at 23:06:55 UTC.

“Update Failures” notifications are currently configured to have an importance of “High”. You can change the importance or disable this type of notification in WHM’s Contact Manager at: https://swaziweb.dedicated.co.za:2087/scripts2/editcontact?event=Update::Now

Do not reply to this automated message.
 

cPWilliamL

cP Technical Analyst II
Staff member
May 15, 2017
258
30
103
America
cPanel Access Level
Root Administrator
It seems the packages cannot be installed because sums differ; however, when I check the update server in your error versus the main one, I get the same sum.

It seems this is more related to the 'Failed to deserialize staged_files and digest_lookup' error, which could be due to a few things. Could you open a ticket or provide the output from the command below?
Code:
cat /etc/cpupdate.conf
 

warmwhisky

Member
Nov 13, 2017
9
0
1
Swaziland
cPanel Access Level
Root Administrator
Hi, I dont seem to be getting email notifications from the forums??

This seems to have stopped as autoupdate has run without issue since Nov 17, 2017. I am now on v68.0.16.

However, here is the output of `cat /etc/cpupdate.conf`

CPANEL=release
RPMUP=daily
SARULESUP=daily
STAGING_DIR=/usr/local/cpanel
UPDATES=daily
 
Last edited by a moderator: