upcp failing

[leonot]

I have several instances of the following in my nightly upcp:
(This is a redhat box out at EV1 - no help in the forums out there.)

-----
Hostname Virtual Host is already setup
PHP version file is up to date
Ftp Quota Check v1.0
Cpanel updates are coming from layer2.cpanel.net
Checking /dev/hda....OK
x - creating lock directory
x - SKIPPING /usr/local/lib/php.ini (file already exists)
Ftp Setup Script Version 6.0
Fetching version information from http://updates.cpanel.net/ftpinstall/version [^] (RELEASE)....Unable to retrieve file
Done
This is the pure-ftpd installer release number for platform redhat AS-3
Traceback (most recent call last):
File "/usr/sbin/up2date", line 1174, in ?
sys.exit(main() or 0)
File "/usr/sbin/up2date", line 668, in main
up2dateAuth.updateLoginInfo()
File "up2dateAuth.py", line 151, in updateLoginInfo
File "up2dateAuth.py", line 105, in login
File "up2dateAuth.py", line 49, in maybeUpdateVersion
File "/usr/share/rhn/up2date_client/up2dateUtils.py", line 228, in getVersion
release, version = getOSVersionAndRelease()
File "/usr/share/rhn/up2date_client/up2dateUtils.py", line 221, in getOSVersionAndRelease
raise up2dateErrors.RpmError(
up2date_client.up2dateErrors.RpmError: RPM error. The message was:
Could not determine what version of Red Hat Linux you are running.
If you get this error, try running

rpm --rebuilddb
-----

rpm --rebuilddb does not help the problem.

Any clues as to what might be causing this, and what I should be doing about it? It's been going on for months.

Many thanks in advance,

Leo

 

[dalem]

do a

cat /etc/redhat-release

from the command line
and post the results

it might help to know what OS you thing your running

 

[leonot]

cat /etc/redhat-release
Red Hat Enterprise Linux ES release 3 (Taroon Update 7)

Thanks!

Leo

 

[leonot]

Anyone?

Can anyone at least tell me what the risk is I'm looking at? What's not happening because of this error?

But any idea on how to fix it would be greatly appreciated.

Leo

 

[dalem]

run below to rebuild your rpm dadabase and then update cpanel


rm -fv /var/lib/rpm/__*
rpm --rebuilddb -v -v

 

[leonot]

After doing that I get the exact same error. It has no effect.

Other thoughts?

Thanks,

Leo

 

[dalem]

I would opeb a ticket with ev1 (since they are the licence holder for the redhat license) and have them install up2date again