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upcp failure

Discussion in 'General Discussion' started by anasone, Oct 27, 2013.

  1. anasone

    anasone Member

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    Re: Cpanel update failure in upcp

    also me same problem. i had tons of emails
    Code:
    Cpanel update failure in upcp
    and
    Cpanel update failure during updatenow
    
    Code:
    root@yas [~]# cat /etc/redhat-release
    CentOS release 6.4 (Final)
    
    root@yas [~]# cat /var/cpanel/sysinfo.config
    
    # This values in this file are calculated and updated if necessary nightly. If you wish to override
    # these values, populate lock= with a comma delimited list of keys you don't want updated.
    # This will allow you to change those values to suit your needs.
    #
    # Example: if you set lock like this, then rpm_dist and rpm_arch will not be updated nightly:
    # lock=rpm_dist,rpm_arch
    #
    ises=2
    lock=
    release=6.4
    rpm_arch=x86_64
    rpm_dist=centos
    rpm_dist_ver=6
    
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Could you review the update logs in /var/cpanel/updatelogs and let us know if you notice any specific error messages in the output?

    Thank you.
     
  3. ntinzthekids

    ntinzthekids Registered

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    i have some trouble like anason,

    my cpanel running on
    centos 6.4 x86_64 standart , WHM 11.38.2(Build 11)

    i active backup weekly and after 6 month running with no problem, this week i have an email notif

    Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1382892001.log` failed, exited with code 4 (signal = 0)



    logs in /var/cpanel/updatelogs
    ----------------------------------------------------------------------------------------------------
    => Log opened from /usr/local/cpanel/scripts/upcp at Sun Oct 27 23:40:01 2013
    [20131027.234001] Detected cron=1 (cron mode set from command line)
    => Log closed Sun Oct 27 23:40:01 2013
    [20131027.234001] Running Standardized hooks
    [20131027.234001] mtime on upcp is 1370968954 (Tue Jun 11 23:42:34 2013)
    ----------------------------------------------------------------------------------------------------
    => Log opened from /usr/local/cpanel/scripts/updatenow at Sun Oct 27 23:40:02 2013
    [20131027.234002] Detected version '11.38.2.11' from version file.
    => Log closed Mon Oct 28 00:02:07 2013
    [20131028.000207] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1382892001.log` failed, exited with code 4 (signal = 0)
    => Log closed Mon Oct 28 00:02:07 2013
     
  4. anasone

    anasone Member

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    Here is the Output this is where i find the error:
    Code:
    [20131027.042839]   Staging new RPMS
    [20131027.042839]   Downloading http://httpupdate.cpanel.net/RPM/11.36/centos/6/x86_64/rpm.md5
    [20131027.042839]   cpanel-common-licenses-1.0.0-3.cp1136.noarch.rpm already downloaded
    [20131027.042839]   exim-4.80.1-1.cp1136.x86_64.rpm already downloaded
    [20131027.042839]   All files Staged
    [20131027.042839]   Testing if the newly downloaded RPMS can be installed without conflict
    [20131027.042839]   Testing RPM transaction
    [20131027.042839]   error: Failed dependencies:
    [20131027.042839]       sendmail = 8.14.4-8.el6 is needed by (installed) sendmail-cf-8.14.4-8.el6.noarch
    [20131027.042839] W Exit Code: 2
    [20131027.042839] ***** FATAL: Test install failed: error: Failed dependencies:
    [20131027.042839]       sendmail = 8.14.4-8.el6 is needed by (installed) sendmail-cf-8.14.4-8.el6.noarch
    [20131027.042839]   The Administrator will be notified to review this output when this script completes
    [20131027.042839] ***** FATAL: Error testing if the RPMs will install: Died at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 13390.
    [20131027.042839]   see http://go.cpanel.net/rpmcheckfailed for more information
    [20131027.042839]   The Administrator will be notified to review this output when this script completes
    [20131027.042839] E Detected events which require user notification during updatenow. Will send iContact the log
    [20131027.042839]   Removing staged files and directories for binaries/linux-x86_64, cpanel
    [20131027.042840]   Removing staged files and directories for x3
    [20131027.042840]   Removing staged files and directories for x3mail
    => Log closed Sun Oct 27 04:28:40 2013
    [20131027.042840] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1382848082.log` failed, exited with code 1 (signal = 0)
    => Log closed Sun Oct 27 04:28:40 2013
    
     
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