anasone

Member
Oct 27, 2013
6
0
1
cPanel Access Level
Root Administrator
Re: Cpanel update failure in upcp

also me same problem. i had tons of emails
Code:
Cpanel update failure in upcp
and
Cpanel update failure during updatenow
Code:
[email protected] [~]# cat /etc/redhat-release
CentOS release 6.4 (Final)

[email protected] [~]# cat /var/cpanel/sysinfo.config

# This values in this file are calculated and updated if necessary nightly. If you wish to override
# these values, populate lock= with a comma delimited list of keys you don't want updated.
# This will allow you to change those values to suit your needs.
#
# Example: if you set lock like this, then rpm_dist and rpm_arch will not be updated nightly:
# lock=rpm_dist,rpm_arch
#
ises=2
lock=
release=6.4
rpm_arch=x86_64
rpm_dist=centos
rpm_dist_ver=6
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Hello :)

Could you review the update logs in /var/cpanel/updatelogs and let us know if you notice any specific error messages in the output?

Thank you.
 

ntinzthekids

Registered
Oct 28, 2013
1
0
1
cPanel Access Level
DataCenter Provider
i have some trouble like anason,

my cpanel running on
centos 6.4 x86_64 standart , WHM 11.38.2(Build 11)

i active backup weekly and after 6 month running with no problem, this week i have an email notif

Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1382892001.log` failed, exited with code 4 (signal = 0)



logs in /var/cpanel/updatelogs
----------------------------------------------------------------------------------------------------
=> Log opened from /usr/local/cpanel/scripts/upcp at Sun Oct 27 23:40:01 2013
[20131027.234001] Detected cron=1 (cron mode set from command line)
=> Log closed Sun Oct 27 23:40:01 2013
[20131027.234001] Running Standardized hooks
[20131027.234001] mtime on upcp is 1370968954 (Tue Jun 11 23:42:34 2013)
----------------------------------------------------------------------------------------------------
=> Log opened from /usr/local/cpanel/scripts/updatenow at Sun Oct 27 23:40:02 2013
[20131027.234002] Detected version '11.38.2.11' from version file.
=> Log closed Mon Oct 28 00:02:07 2013
[20131028.000207] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1382892001.log` failed, exited with code 4 (signal = 0)
=> Log closed Mon Oct 28 00:02:07 2013
 

anasone

Member
Oct 27, 2013
6
0
1
cPanel Access Level
Root Administrator
Hello :)

Could you review the update logs in /var/cpanel/updatelogs and let us know if you notice any specific error messages in the output?

Thank you.
Here is the Output this is where i find the error:
Code:
[20131027.042839]   Staging new RPMS
[20131027.042839]   Downloading http://httpupdate.cpanel.net/RPM/11.36/centos/6/x86_64/rpm.md5
[20131027.042839]   cpanel-common-licenses-1.0.0-3.cp1136.noarch.rpm already downloaded
[20131027.042839]   exim-4.80.1-1.cp1136.x86_64.rpm already downloaded
[20131027.042839]   All files Staged
[20131027.042839]   Testing if the newly downloaded RPMS can be installed without conflict
[20131027.042839]   Testing RPM transaction
[20131027.042839]   error: Failed dependencies:
[20131027.042839]       sendmail = 8.14.4-8.el6 is needed by (installed) sendmail-cf-8.14.4-8.el6.noarch
[20131027.042839] W Exit Code: 2
[20131027.042839] ***** FATAL: Test install failed: error: Failed dependencies:
[20131027.042839]       sendmail = 8.14.4-8.el6 is needed by (installed) sendmail-cf-8.14.4-8.el6.noarch
[20131027.042839]   The Administrator will be notified to review this output when this script completes
[20131027.042839] ***** FATAL: Error testing if the RPMs will install: Died at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 13390.
[20131027.042839]   see http://go.cpanel.net/rpmcheckfailed for more information
[20131027.042839]   The Administrator will be notified to review this output when this script completes
[20131027.042839] E Detected events which require user notification during updatenow. Will send iContact the log
[20131027.042839]   Removing staged files and directories for binaries/linux-x86_64, cpanel
[20131027.042840]   Removing staged files and directories for x3
[20131027.042840]   Removing staged files and directories for x3mail
=> Log closed Sun Oct 27 04:28:40 2013
[20131027.042840] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1382848082.log` failed, exited with code 1 (signal = 0)
=> Log closed Sun Oct 27 04:28:40 2013