upcp - S.M.A.R.T not enabled

[ljesh]

Hello.
Every night /scripts/upcp runs and I get e-mail. I am worried about this part:
Checking /dev/sda....S.M.A.R.T does not appear to be enabled for this device.
Checking /dev/sdb....S.M.A.R.T does not appear to be enabled for this device.

How do I enable S.M.A.R.T. (should I?) permanently?

I hope to get detailed info from someone that would like to help.
Thanks

 

[arunsv84]

Plz refer the following links...not sure whether it helps...

http://www.webhostingtalk.com/showthread.php?t=656974

https://bugs.launchpad.net/debian/+source/smartmontools/+bug/18720

Cheers!!!

 

[ljesh]

None of those two links helped my issue.
By the way, I am running CentOS 5.2

 

[sebby]

Hi ljesh:

If your hard drives are SMART compatible (Self-Monitoring, Analysis, and Reporting Technology) you should activate SMART through the BIOS (ask a sysadmin in your datacenter to do it). SMART can be very useful as it will notify you in advance when the storage devices are about to die (an hourly Logcheck will allow you to react promptly). Be aware that you will also get some false alarms as well.

Cheers,

Sebby

 

[Infopro]

Hello.
Every night /scripts/upcp runs and I get e-mail. I am worried about this part:
Checking /dev/sda....S.M.A.R.T does not appear to be enabled for this device.
Checking /dev/sdb....S.M.A.R.T does not appear to be enabled for this device.

How do I enable S.M.A.R.T. (should I?) permanently?

I hope to get detailed info from someone that would like to help.
Thanks

Do you have SATA drives on your server?

 

[ljesh]

Hi ljesh:

If your hard drives are SMART compatible (Self-Monitoring, Analysis, and Reporting Technology) you should activate SMART through the BIOS (ask a sysadmin in your datacenter to do it). SMART can be very useful as it will notify you in advance when the storage devices are about to die (an hourly Logcheck will allow you to react promptly). Be aware that you will also get some false alarms as well.

Cheers,

Sebby

Hi Sebby,
I know how important is to enable SMART, that is why I am trying to enable it
SMART is enabled in BIOS.

Do you have SATA drives on your server?

Yes, two WD2500JS-55N.

Still this issue is happening. upcp informing me that smart is not enabled...
Though, running

smartctl -T permissive -d ata -a /dev/sda

gives this as result

=== START OF INFORMATION SECTION ===
Device Model: WDC WD2500JS-55NCB1
Serial Number: WD-WCANK9918417
Firmware Version: 10.02E01
User Capacity: 250,059,350,016 bytes
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: 7
ATA Standard is: Exact ATA specification draft version not indicated
Local Time is: Mon Dec 22 07:56:16 2008 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x84) Offline data collection activity
was suspended by an interrupting command from host.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (7680) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 90) minutes.
Conveyance self-test routine
recommended polling time: ( 6) minutes.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 200 200 051 Pre-fail Always - 0
3 Spin_Up_Time 0x0003 212 200 021 Pre-fail Always - 4375
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 12
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 200 200 051 Pre-fail Always - 0
9 Power_On_Hours 0x0032 079 079 000 Old_age Always - 15844
10 Spin_Retry_Count 0x0013 100 253 051 Pre-fail Always - 0
11 Calibration_Retry_Count 0x0012 100 253 051 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 12
190 Unknown_Attribute 0x0022 052 047 045 Old_age Always - 48
194 Temperature_Celsius 0x0022 102 098 000 Old_age Always - 48
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0012 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 200 200 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0009 200 200 051 Pre-fail Offline - 0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
No self-tests have been logged. [To run self-tests, use: smartctl -t]


SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

 

[yashraj]

try:
smartctl -d scsi --smart=on --offlineauto=on --saveauto=on /dev/sda

 

[ljesh]

No, it doesn't work

[email protected] [~]# smartctl -d scsi --smart=on --offlineauto=on --saveauto=on /dev/sda
smartctl version 5.36 [i686-redhat-linux-gnu] Copyright (C) 2002-6 Bruce Allen
Home page is http://smartmontools.sourceforge.net/

unable to fetch IEC (SMART) mode page [unsupported field in scsi command]
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

 

[Nathan D.]

I have the same issue as well and I've tried all steps in this thread but no luck. Identical errors as the initiator of this thread.

 

[rs-freddo]

http://forums.cpanel.net/showthread.php?t=55904

http://forums.cpanel.net/showthread.php?t=88057