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upcp sometimes fails?

Discussion in 'General Discussion' started by niatech, Aug 8, 2007.

  1. niatech

    niatech Well-Known Member

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    Hello all,

    Every now and then I get this message in the morning:

    cPanel Update (upcp) is already running. Please wait for the previous upcp to complete, or kill off all upcp processes and try again. You may wish to use '--force'

    Would anyone know why this could be happening?

    Thanks!
     
  2. dyelton

    dyelton Active Member

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    I'm getting the same.
     
  3. sebby

    sebby Well-Known Member

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    I received the same message this morning for the first time (running v11 RELEASE on CentOS 4.x). I will be waiting for instructions from cPanel gurus.

    Regards,
     
  4. dyelton

    dyelton Active Member

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    I did a "kill PID" for all upcp processes that were running and then ran "/scripts/upcp --force"
     
  5. sebby

    sebby Well-Known Member

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    Hello Dyelton: What was the outcome?

    Does anyone know what caused upcp to suddenly hang/fail for some of us?
     
  6. dyelton

    dyelton Active Member

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    WHM was updated to a new version after the cpanel update ran so I can only assume that the new version of WHM caused the issue. I am on the release tree.

    Note that I had to run it from shell. When I tried to run the cpanel update from WHM it caused the same issue.
     
  7. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Not sure if related, but I monitor all updates and grab the log when it completes just for reference if needed later.

    Updating CURRENT yesterday hung for quite sometime but I let it finish and noticed this in the log.

    I'm just posting the end of the long list of errors encountered.

    Magick.xs:10861: warning: statement with no effect
    make: *** [Magick.o] Error 1
    JCRISTY/PerlMagick-6.32.tar.gz
    /usr/bin/make -- NOT OK

    Running make install
    Make had returned bad status, install seems impossible
    perlmod--Install done

    Once it got past this the rest of the update went smooth. But it did hang for quite a while.
     
  8. BlackRain

    BlackRain Well-Known Member

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    Confirmed as well. Cpanel update broken in this version: WHM 11.2.0 cPanel 11.8.0-C15921

     
  9. sebby

    sebby Well-Known Member

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    In the interim, what is recommended? Should we disable automatic updates in WHM and run /script/upcp --force from shell every night?

    EDITED: (cPanel-R16150): upcp apparently ran last nigh because I got a couple of integrity check failing at the exact time upcp usually end every night. However I didn't get the usual email report with update logs (are the logs stored somewhere on the disk?)... No upcp process hanging...

    I am confused as to what I should do. Any suggestion would be most appreciated.

    Thanks
     
    #9 sebby, Aug 10, 2007
    Last edited: Aug 10, 2007
  10. gfisch

    gfisch Member

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    Something similar

    WHM 11.2.0 cPanel 11.6.0-R15076
    FEDORA 4 x86_64 - WHM X v3.1.0

    I stopped getting upcp mailouts two days ago (last was 2007-08-08 01:21:38)
    Integrity check shows that soem things were changed.

    I just did an updp through WHM and all seemed to go fine, though again no summary emailed to me.

    It is a comfort to know it is cpanel updating things and not some random cracker!

    Gordo
     
  11. cPanelNick

    cPanelNick Administrator
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    Please open a ticket if this happens. Its probably not a serious issue, but a deadlock that can be easily solved.

    Feel free to post the # here.
     
  12. BlackRain

    BlackRain Well-Known Member

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    This is what apparently broke the Cpanel update:

    Killed off cpup processes and ran force update. Will see what happens.

    Now running: WHM 11.2.0 cPanel 11.8.0-C16260
     
  13. ttk_2k

    ttk_2k Well-Known Member

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    Having exactly the same issue, any official solution?
     
  14. kemis

    kemis Well-Known Member

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    A week later since the last post & I, too, am getting the ImageMagick errors. I've been holding off on upgrading to v11 until I was sure it was "stable" and now this is what I get in return... :-(

    Any news?

    Matt
     
  15. kemis

    kemis Well-Known Member

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    KrisDV has pointed out an article from nick that walks someone through installing ImageMagick from source. This appears to have fixed the problem for him: http://www.tweakgeek.com/node/57

    What ended up happening for me, though, is my server host logged in & ran a forced upcp. I believe that has fixed the problem.

    To test, I found, downloaded, and setup JMB Tools' tester found at: http://www.jmbsoft.com/software/tools/

    It works now!
    Matt
     
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