SOLVED Update blocked

[masterross]

Hi,
cp update cant pass - cPanel & WHM update failure in upcp script

=> Log opened from /usr/local/cpanel/scripts/updatenow (12043) at Fri Apr 16 03:52:04 2021
[2021-04-16 03:52:04 +0300] Running version '11.94.0.4' of updatenow.
[2021-04-16 03:52:05 +0300] Retrieved public key from vendor: cpanel, category: release, url: https://securedownloads.cpanel.net/cPanelPublicKey.asc
[2021-04-16 03:52:05 +0300] Retrieved public key from vendor: cpanel, category: development, url: https://securedownloads.cpanel.net/cPanelDevelopmentKey.asc
[2021-04-16 03:52:05 +0300] Detected version '11.94.0.4' from version file.
[2021-04-16 03:52:06 +0300] Target version set to '11.94.0.4'
[2021-04-16 03:52:06 +0300] Up to date (11.94.0.4)
=> Log closed Fri Apr 16 03:52:06 2021
[2021-04-16 03:52:06 +0300] 17% complete
=> Log closed Fri Apr 16 03:52:06 2021

cPanel version change from “11.94.0.4” to “11.94.0.4” is blocked

[2021-04-16 12:47:52 +0300] eval {...} called at /usr/local/cpanel/Cpanel/Update/Blocker/Always.pm line 764
[2021-04-16 12:47:52 +0300] Cpanel::Update::Blocker::Always::_get_sysinfo(Cpanel::Update::Blocker=HASH(0x3942988)) called at /usr/local/cpanel/Cpanel/Update/Blocker/Always.pm line 745
[2021-04-16 12:47:52 +0300] Cpanel::Update::Blocker::Always::is_supported_openssl(Cpanel::Update::Blocker=HASH(0x3942988)) called at /usr/local/cpanel/Cpanel/Update/Blocker/Always.pm line 104
[2021-04-16 12:47:52 +0300] Cpanel::Update::Blocker::Always::perform_global_checks(Cpanel::Update::Blocker=HASH(0x3942988)) called at /usr/local/cpanel/Cpanel/Update/Blocker.pm line 74
[2021-04-16 12:47:52 +0300] Cpanel::Update::Blocker::is_upgrade_blocked(Cpanel::Update::Blocker=HASH(0x3942988)) called at /usr/local/cpanel/Cpanel/Update/Now.pm line 699
[2021-04-16 12:47:52 +0300] Cpanel::Update::Now::can_update(Cpanel::Update::Now=HASH(0x36e2638)) called at /usr/local/cpanel/Cpanel/Update/Now.pm line 408
[2021-04-16 12:47:52 +0300] Cpanel::Update::Now::run(Cpanel::Update::Now=HASH(0x36e2638)) called at /usr/local/cpanel/scripts/updatenow line 122
[2021-04-16 12:47:52 +0300] eval {...} called at /usr/local/cpanel/scripts/updatenow line 122
[2021-04-16 12:47:53 +0300] W An attempt to upgrade to 11.94.0.4 was blocked. Please review blockers.
[2021-04-16 12:47:53 +0300] E The install encountered a fatal error: An attempt to upgrade to 11.94.0.4 was blocked. Please review blockers.
=> Log closed Fri Apr 16 12:47:53 2021
[2021-04-16 12:47:53 +0300] 17% complete
=> Log closed Fri Apr 16 12:47:53 2021

 

[cPRex]

Thanks for providing these details. There should be more details in the log that show what the blocker is. Can you check the update log, which would be located in /var/cpanel/updatelogs, to see if you can find the full reason it is not updating?

 

[masterross]

Hi, just saw " Your RPM database appears unstable. It is not possible at the moment to install a simple RPM. "

So I've rebuilt it and the update went OK.
Thanks for the support!

 

[cPRex]

I'm glad that took care of it!