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Update Breaks License?

Discussion in 'General Discussion' started by VeZoZ, Dec 7, 2010.

  1. VeZoZ

    VeZoZ Well-Known Member

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    Curious if anyone else has noted updating cpanel recently has resulted in licensing issues. We upgraded our fleet to 11.28.52 and have had to run /usr/local/cpanel/cpkeyclt on nearly all of them since then.

    Error:

     
  2. kroko

    kroko Member

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    Today i had this issue too.
     
  3. cPanelKenneth

    cPanelKenneth cPanel Development
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    Does this happen with successive 11.28 updates, or just the initial 11.26 -> 11.28 style upgrade?
     
  4. VeZoZ

    VeZoZ Well-Known Member

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    It happened going from 11.28.45, 11.28.39 (possibly others) -> 11.28.52. It also happened from 11.26.20 (?) to 11.28.52.
     
  5. cPanelKenneth

    cPanelKenneth cPanel Development
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    Can you reproduce it on an 11.28.52 machine by running upcp, or upcp --force, directly? If so would you mind opening a support ticket so we can examine a system? It sounds like the license file is becoming corrupted in some manner.
     
  6. VeZoZ

    VeZoZ Well-Known Member

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    We've had it happen on machines already running 11.28.52 and have their daily upcp run. Been unable to re-produce it on our test machine though. With production machines we just run /usr/local/cpanel/cpkeyclt to fix it as we can't tell customers to wait when they cannot access their cpanel.

    Wish could be of more help on this.
     
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