Update errored out

[TechBill]

My cPanel update seems to have errored out .. Here what I received in log

[2022-11-22 10:09:25 -0600] E [/usr/local/cpanel/scripts/findphpversion] “/usr/local/cpanel/bin/python-packman” reported error code “1” when it ended: Traceback (most recent call last):
[2022-11-22 10:09:25 -0600] E [/usr/local/cpanel/scripts/findphpversion] File "/usr/local/cpanel/bin/packman_get_info_json", line 16, in <module>
[2022-11-22 10:09:25 -0600] E [/usr/local/cpanel/scripts/findphpversion] packman.init_yum()
[2022-11-22 10:09:25 -0600] E [/usr/local/cpanel/scripts/findphpversion] File "/usr/local/cpanel/bin/packman_lib/yum_impl.py", line 78, in init_yum
...

 

[TechBill]

I re-ran the system update again and it still showing the same error again

 

[cPRex]

Hey there! Can you let me know what version of cPanel you're using? I'm not seeing /usr/local/cpanel/scripts/findphpversion present on my machine when I checked just now.

 

[quietFinn]

I see that in all servers I checked, AlmaLinux and CloudlLnux, 106.0.10.

 

[cPRex]

I'm on 108, so this must run for the last time as part of the 106 -> 108 update.

@TechBill - what happens when you run "/usr/local/cpanel/scripts/findphpversion" manually on that server? It should give you something similar to this:

[root@10-2-34-214 ~]# /usr/local/cpanel/scripts/findphpversion
PHP version file has been updated to 8.0.25

although your version number may be different.

 

[TechBill]

Hey there! Can you let me know what version of cPanel you're using? I'm not seeing /usr/local/cpanel/scripts/findphpversion present on my machine when I checked just now.

102.0 (build 25)

 

[TechBill]

I'm on 108, so this must run for the last time as part of the 106 -> 108 update.

@TechBill - what happens when you run "/usr/local/cpanel/scripts/findphpversion" manually on that server? It should give you something similar to this:

[root@10-2-34-214 ~]# /usr/local/cpanel/scripts/findphpversion
PHP version file has been updated to 8.0.25

although your version number may be different.

[~]# /usr/local/cpanel/scripts/findphpversion
PHP version file has been updated to 7.4.33

 

[cPRex]

That's odd that it runs fine by itself, but not as part of the update.

If the update still isn't working, can you submit a ticket to our team so we can take a look?