Update from 11.34 to 11.36 fails Mysql conflict

[kernow]

The update to 11.36 from 11.34 current failed to complete due to Mysql conflict. End of log below:

All files Staged
[20130129.020655] Testing if the newly downloaded RPMS can be installed without conflict
[20130129.020655] Testing RPM transaction
[20130129.020656] error: Failed dependencies:
[20130129.020656] MySQL conflicts with mysql-5.0.77-4.el5_6.6.i386
[20130129.020656] W Exit Code: 254
[20130129.020656] ***** FATAL: Test install failed: error: Failed dependencies:
[20130129.020656] MySQL conflicts with mysql-5.0.77-4.el5_6.6.i386
[20130129.020656] The Administrator will be notified to review this output when this script completes
[20130129.020656] E Error testing if the RPMs will install: Died at /usr/local/cpanel/scripts/updatenow.static line 12517.
[20130129.020656] E Detected events which require user notification during updatenow. Will send iContact the log

Note Currently installed: 5.5.28

 

[cPanelMichael]

Hello

Could you submit a support ticket so we can take a closer look?

Submit A Ticket

Please provide us with the ticket number so we can update this thread.

Thank you.

 

[kernow]

Hello
Please provide us with the ticket number so we can update this thread.
Thank you.

Request id is: 3690407

 

[cPanelMichael]

This happened because MySQL updates were disabled due to the use of some custom MySQL RPMs (Cloud Linux in this case). MySQL updates were disabled with the existence of the following file:

/etc/mysqlupdisable

The issue was that MySQL updates were not also disabled in /etc/cpupdate.conf:

MYSQLUP=inherit
RPMUP=daily
SYSUP=daily

The cPanel update can proceed when "MYSQLUP=never" is configured in /etc/cpupdate.conf. This can also be changed in "WHM Home » Server Configuration » Update Preferences" prior to updating to version 11.36. We have an internal case open to address "upcp" detecting the presence of /etc/mysqlupdisable. The case number is 63298.

Thank you.

 

[vectro]

This happened because MySQL updates were disabled due to the use of some custom MySQL RPMs (Cloud Linux in this case). MySQL updates were disabled with the existence of the following file:

/etc/mysqlupdisable

The issue was that MySQL updates were not also disabled in /etc/cpupdate.conf:

MYSQLUP=inherit
RPMUP=daily
SYSUP=daily

The cPanel update can proceed when "MYSQLUP=never" is configured in /etc/cpupdate.conf. This can also be changed in "WHM Home » Server Configuration » Update Preferences" prior to updating to version 11.36. We have an internal case open to address "upcp" detecting the presence of /etc/mysqlupdisable. The case number is 63298.

Thank you.

This fix worked for me. I added "MYSQLUP=never" to /etc/cpupdate.conf and it resolved the same error as the OP.