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SOLVED Update Preferences - Error loading the TIERS.json file

Discussion in 'General Discussion' started by PCZero, Jan 30, 2017.

  1. PCZero

    PCZero Well-Known Member

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    I just upgraded to 62.0 build 7. When I go to Home - Server Configuration - Update Preferences I get the following error. How do I fix this?

    "There was an error loading the TIERS.json file. The system will default to cPanel & WHM version 62 for Long-Term Support (LTS)"
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello @PCZero,

    Internal case CPANEL-10983 will address the invalid warnings related to LTS and the TIERS.json file when browsing to WHM Home > Server Configuration > Update Preferences. I'll update this thread again once the resolution is published.

    Thank you.
     
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  3. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Looks like this just pushed to EDGE:
    Fixed case CPANEL-10983: Remove invalid LTS warnings.
     
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